AI for Customer Support Summit San Francisco 2026

AI-focused conference for customer support and CX professionals convenes in San Francisco.

The AI for Customer Support Summit 2026 runs Sept. 22–23 at the Hyatt Regency San Francisco Airport Burlingame. The event is a networking, learning and development conference designed for customer support, service and customer experience (CX) professionals.

Attendees engage in sessions on AI discovery, operational efficiency and industry trends. The event includes networking opportunities, exhibition floor access and community-building activities. Professionals attend to expand their knowledge, connect with peers and stay current on key industry innovations.

AI for Customer Support Summit 2026 Focus Areas

• AI discovery and implementation in customer support
• Operational efficiency and process optimization
• Industry trends and innovation in CX
• Networking and community building
• Career development and mentorship

Who Should Attend the AI for Customer Support Summit 2026

The event is designed for professionals working across customer support, service and experience functions. Those exploring AI in contact centers or evaluating conversational AI deployments will find relevant sessions and peers. Key audience personas include:

• Customer support professionals — practitioners managing day-to-day support operations
• Service leaders — senior executives overseeing service strategy and delivery
• Customer experience leaders — professionals responsible for end-to-end CX programs
• Support team managers — mid-level leaders directing frontline support teams
• CS professionals seeking mentorship or new talent — individuals focused on career growth or team building