Customer Experience Exchange for Financial Services Las Vegas 2016

Description

The Customer Experience Exchange for Financial Services is an opportunity for you to learn lessons from leading minds in customer and brand experience. You'll discuss effectively managing the migration to online and mobile banking, extracting maximum value from social media to ensure a holistic customer experience, gaining a comprehensive understanding of the regulatory environment, implementing appropriate processes and channel strategies to counter changes in consumer behavior, moving from big data to actionable insight to drive continuous business improvements and embedding customer centricity through effective people engagement, motivation and training.

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