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SharePoint & Office 365

News and best practices about Microsoft SharePoint and Office 365 for collaboration, document management and workflow automation.

Featured Reading

News
Article
Digital Workplace
Workplace From Meta Releases New Events Features, Google Improves Smart Canvas Experience & More News
Workplace and Google upgrade their products, ShareGate makes migrations easier, Microsoft brings people back to the office and more digital workplace news.
Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
If you work for an organization in manufacturing, finance, government or healthcare, chances are your company is running SharePoint on-premises.
Feature
Article
Customer Experience
Will Microsoft Customer Experience Platform Compete in the CX World?
Microsoft debuted the Microsoft Customer Experience Platform in November. How will it compete in the larger CX market?
News
Article
Digital Workplace
Microsoft Takes on the Metaverse, Updates Teams and Viva & More Digital Workplace News
This week's news is all about Microsoft Ignite and the big digital workplace announcements that came out of the software giant's virtual conference.
News
Article
Digital Workplace
Slack Continues Development as a Salesforce Hub, Here Comes Microsoft Office 2021 & More News
Slack turns up at Dreamforce with product announcements, Microsoft pushes out an Office version & more digital workplace news from PandaDocs and StreamElements.

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News
Learning Opportunities
Webinar
Complex, internal combustion engine or fine clockwork.
Jan
29
Cut the Noise: Deploying AI That Actually Moves the Needle
Learn how to turn AI experimentation into concrete revenue operations.
Register
Webinar
A series of isolated, realistic bright islands in an ocean.
Feb
26
Why Customer Insights Never Turn Into Action
The gap between insight and action is solvable...once you understand how scattered knowledge can wreak havoc on execution.
Register
Webinar
Small, healthy green sapling being gently watered by a classic metal watering can
Feb
26
Do More with Less: Modernizing the Cloud Contact Center for 2026
Learn how to leverage cloud platforms without adding a single hire to personalize every customer interaction.
Register
Webinar
Emergency
On demand
Empowering Non-Profits: Smarter Crisis Communication and Community Engagement
The cost of miscommunication is measured in more than words. Learn to deliver outreach that's fast, clear and trusted.
Watch Now
Webinar
Real-time signal
On demand
Roundtable: Turning Real-Time CX Signals into Business Results
Four big brands. One live, unscripted discussion on how modern CX teams move from dashboards to real impact.
Watch Now
Webinar
Blue sky
On demand
Unlock Connected Service: How to Forecast, Staff & Support Every Channel
Stop juggling tools. 73% of CX leaders say silos damage CX. Build a seamless service operation instead.
Watch Now
Webinar
Complex, internal combustion engine or fine clockwork.
Jan
29
Cut the Noise: Deploying AI That Actually Moves the Needle
Learn how to turn AI experimentation into concrete revenue operations.
Register
Webinar
A series of isolated, realistic bright islands in an ocean.
Feb
26
Why Customer Insights Never Turn Into Action
The gap between insight and action is solvable...once you understand how scattered knowledge can wreak havoc on execution.
Register
Webinar
Small, healthy green sapling being gently watered by a classic metal watering can
Feb
26
Do More with Less: Modernizing the Cloud Contact Center for 2026
Learn how to leverage cloud platforms without adding a single hire to personalize every customer interaction.
Register

Featured eBook

How to Make Every Customer Feel Like the Favorite
AI-powered personalization for marketers who know one-size-fits-all doesn’t drive results
Why does Netflix feel personal while most brands miss the mark? This ebook explores how marketing leaders use AI to deliver personalized experiences that feel timely, relevant and surprisingly human.
How to Make Every Customer Feel Like the Favorite

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

People Covering SharePoint & Office 365

David is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
David RoeDavid is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
Yaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Yaroslav PentsarskyyYaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Dom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Dom NicastroDom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Nestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Park Point University OnlineNestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Sam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Sam MarshallSam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Brianna Langley Henderson Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Featured Research
Featured research
eBook
How to Make Every Customer Feel Like the Favorite
AI-powered personalization for marketers who know one-size-fits-all doesn’t drive results
Featured research
Guide
Why Self-Service Keeps Falling Short
What CX teams are missing, what customers expect and how to close the gap without driving up tickets
Featured research
Guide
Your AI Readiness Starts With the Right Checklist
A practical way to prep your team, clean your data and launch CX AI without the missteps that sink 95% of pilots
Featured research
Guide
Your Guide to Understanding Headless CMS
A practical look at how headless and composable content platforms help teams work faster and deliver stronger digital experiences at scale
Featured research
Guide
10 Must-Haves for Your Next CMS
A practical guide to finding a content platform that moves faster, scales smoothly and keeps your teams in sync
Featured research
Guide
7 Ways Your Metrics Are Wrecking Customer Experience
Stop measuring what’s easy and start measuring what matters. This guide shows you where your KPIs are working against you—and what to track instead
Featured research
White Paper
How to Outsmart the AI Bot Boom
A practical framework for keeping your healthcare site secure, performant and visible, even as AI traffic explodes
Featured research
On-Demand Webinar
How to Build Trust and Keep Patients Coming Back
Hear how Twilio and Forrester are helping healthcare teams design AI that feels human—and earns loyalty.
Featured research
On-Demand Webinar
AI in Healthcare: Less Manual Work, More Human Care
Learn how healthcare teams are using AI to lighten workloads, strengthen patient connections and scale care with empathy.
Featured research
Guide
How to Turn Data, AI and Empathy Into 1:1 CX
A practical guide to transforming customer experience through real-time insights, intelligent orchestration and a little human understanding
Featured research
Guide
2026 CX Trends Guide: Top 10 Insights for Smarter Strategy
Smarter service. Faster outcomes. Happier customers. NiCE breaks down the future of CX in one guide.
Featured research
Research Report
The CX Gap Is Real — AI Can Help Close It
78% of companies think they’ve improved CX. Only 31% of customers agree. This report shows what to do about it.