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SharePoint & Office 365

News and best practices about Microsoft SharePoint and Office 365 for collaboration, document management and workflow automation.

Featured Reading

News
Article
Digital Workplace
Workplace From Meta Releases New Events Features, Google Improves Smart Canvas Experience & More News
Workplace and Google upgrade their products, ShareGate makes migrations easier, Microsoft brings people back to the office and more digital workplace news.
Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
If you work for an organization in manufacturing, finance, government or healthcare, chances are your company is running SharePoint on-premises.
Feature
Article
Customer Experience
Will Microsoft Customer Experience Platform Compete in the CX World?
Microsoft debuted the Microsoft Customer Experience Platform in November. How will it compete in the larger CX market?
News
Article
Digital Workplace
Microsoft Takes on the Metaverse, Updates Teams and Viva & More Digital Workplace News
This week's news is all about Microsoft Ignite and the big digital workplace announcements that came out of the software giant's virtual conference.
News
Article
Digital Workplace
Slack Continues Development as a Salesforce Hub, Here Comes Microsoft Office 2021 & More News
Slack turns up at Dreamforce with product announcements, Microsoft pushes out an Office version & more digital workplace news from PandaDocs and StreamElements.

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News
Learning Opportunities
Webinar
Real-time signal
Dec
16
Roundtable: Turning Real-Time CX Signals into Business Results
Four big brands. One live, unscripted discussion on how modern CX teams move from dashboards to real impact.
Register
Webinar
Emergency
On demand
Empowering Non-Profits: Smarter Crisis Communication and Community Engagement
The cost of miscommunication is measured in more than words. Learn to deliver outreach that's fast, clear and trusted.
Watch Now
Webinar
Blue sky
On demand
Unlock Connected Service: How to Forecast, Staff & Support Every Channel
Stop juggling tools. 73% of CX leaders say silos damage CX. Build a seamless service operation instead.
Watch Now
Webinar
Juggling things
On demand
Beyond Composability: How Modern Marketers Build Connected Experiences
Ready to launch campaigns faster, personalize smarter and prove your marketing ROI? Discover the power of a modern DXP.
Watch Now
Webinar
Rebrand. Migrate. Optimize. How to Do It All (Without Slowing Down)
On demand
Rebrand. Migrate. Optimize. How to Do It All (Without Slowing Down)
Cresta leveled up site speed, design flexibility and marketer sanity (in record time). Find out how.
Watch Now
Webinar
From Manual to Magical: How AI Transforms CX Teams
On demand
From Manual to Magical: How AI Transforms CX Teams
Learn how to replace manual support processes with automation that actually delivers.
Watch Now
Webinar
Real-time signal
Dec
16
Roundtable: Turning Real-Time CX Signals into Business Results
Four big brands. One live, unscripted discussion on how modern CX teams move from dashboards to real impact.
Register
Webinar
Emergency
On demand
Empowering Non-Profits: Smarter Crisis Communication and Community Engagement
The cost of miscommunication is measured in more than words. Learn to deliver outreach that's fast, clear and trusted.
Watch Now
Webinar
Blue sky
On demand
Unlock Connected Service: How to Forecast, Staff & Support Every Channel
Stop juggling tools. 73% of CX leaders say silos damage CX. Build a seamless service operation instead.
Watch Now

Featured White Paper

How to Outsmart the AI Bot Boom
A practical framework for keeping your healthcare site secure, performant and visible, even as AI traffic explodes
AI bots aren’t slowing down, but your site can. Get the framework health IT leaders are using to stay fast, compliant and discoverable in an AI-powered world.
How to Outsmart the AI Bot Boom

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

People Covering SharePoint & Office 365

David is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
David RoeDavid is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
Yaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Yaroslav PentsarskyyYaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Dom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Dom NicastroDom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Nestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Park Point University OnlineNestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Sam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Sam MarshallSam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Brianna Langley Henderson Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Featured Research
Featured research
White Paper
How to Outsmart the AI Bot Boom
A practical framework for keeping your healthcare site secure, performant and visible, even as AI traffic explodes
Read now
Featured research
On-Demand Webinar
How to Build Trust and Keep Patients Coming Back
Hear how Twilio and Forrester are helping healthcare teams design AI that feels human—and earns loyalty.
Read now
Featured research
On-Demand Webinar
AI in Healthcare: Less Manual Work, More Human Care
Learn how healthcare teams are using AI to lighten workloads, strengthen patient connections and scale care with empathy.
Read now
Featured research
Guide
How to Turn Data, AI and Empathy Into 1:1 CX
A practical guide to transforming customer experience through real-time insights, intelligent orchestration and a little human understanding
Read now
Featured research
Guide
2026 CX Trends Guide: Top 10 Insights for Smarter Strategy
Smarter service. Faster outcomes. Happier customers. NiCE breaks down the future of CX in one guide.
Read now
Featured research
Research Report
The CX Gap Is Real — AI Can Help Close It
78% of companies think they’ve improved CX. Only 31% of customers agree. This report shows what to do about it.
Read now
Featured research
eBook
The Blueprint for Building an AI-First Contact Center
Stop clinging to a phone-first strategy in a multimodal world. Build the workforce of the future with AI.
Read now
Featured research
White Paper
Cut Costs, Not Corners: Build a Smarter Customer Access Strategy with AI
The right conversational AI strategy can cut handling time by 70% and boost CSAT by 32%. We’ve got the blueprint.
Read now
Featured research
eBook
The Hidden Impact of AI in the Contact Center
AI’s biggest impact isn’t always flashy—it’s the smarter, quieter stuff that actually moves the needle.
Read now
Featured research
eBook
From Reactive to Ready: Scaling Contact Center Ops with WFM That Works
When customer demand shifts by the minute, your workforce strategy needs more than spreadsheets and guesswork it needs agile, AI-powered WFM built for digital service.
Read now
Featured research
Research Report
Closing the CX Gap: Leaders vs. Customers
81% of leaders use AI, 74% of customers still pick up the phone and the gap is costing loyalty
Read now
Featured research
eBook
Cut Through the AI Noise: Your CX Roadmap Starts Here
Five9 Genius AI helped leaders cut 50% of calls, save 44% in costs and match customer intent 80% of the time — here’s the roadmap
Read now