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SharePoint & Office 365

News and best practices about Microsoft SharePoint and Office 365 for collaboration, document management and workflow automation.

Featured Reading

News
Article
Digital Workplace
Workplace From Meta Releases New Events Features, Google Improves Smart Canvas Experience & More News
Workplace and Google upgrade their products, ShareGate makes migrations easier, Microsoft brings people back to the office and more digital workplace news.
Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
If you work for an organization in manufacturing, finance, government or healthcare, chances are your company is running SharePoint on-premises.
Feature
Article
Customer Experience
Will Microsoft Customer Experience Platform Compete in the CX World?
Microsoft debuted the Microsoft Customer Experience Platform in November. How will it compete in the larger CX market?
News
Article
Digital Workplace
Microsoft Takes on the Metaverse, Updates Teams and Viva & More Digital Workplace News
This week's news is all about Microsoft Ignite and the big digital workplace announcements that came out of the software giant's virtual conference.
News
Article
Digital Workplace
Slack Continues Development as a Salesforce Hub, Here Comes Microsoft Office 2021 & More News
Slack turns up at Dreamforce with product announcements, Microsoft pushes out an Office version & more digital workplace news from PandaDocs and StreamElements.

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News
Learning Opportunities
Webinar
Creating Content Live
Sep
25
CMS Briefing: A Live Look at What’s Next in AI-Driven Platforms
Learn how leading organizations are using AI‑driven tools to publish faster, personalize smarter and stay secure.
Register
Webinar
Hiding behind a mask
Sep
25
Call Spoofing Trends Financial Institutions Can't Afford to Ignore
Don't let robocalls sabotage your customer relationships. Learn how to secure your voice channel.
Register
Webinar
Roller Coaster
Oct
15
Agentic AI Playbook Real-World Customer Service Use Cases You Can Deploy Now
Boost self-service by 30% and slash call volume by 63% with agentic AI.
Register
Webinar
Salesforce that works
On demand
Ready or Not: How Data-First Organizations Are Unlocking Agentforce Potential
Learn how to cut through the noise, activate Agentforce and build a Salesforce AI strategy that actually delivers.
Watch Now
Webinar
Voice of the Customer
On demand
CX Reality Check: What Your Customers Are Really Thinking
Register now and get the insights you need to not just meet rising expectations, but exceed them.
Watch Now
Webinar
hero-kids
On demand
Content Leaders Collective: What a Good CCMS Actually Looks Like
Discover how content leaders transform clunky systems into growth engines — and why your competitors are ahead.
Watch Now
Webinar
Creating Content Live
Sep
25
CMS Briefing: A Live Look at What’s Next in AI-Driven Platforms
Learn how leading organizations are using AI‑driven tools to publish faster, personalize smarter and stay secure.
Register
Webinar
Hiding behind a mask
Sep
25
Call Spoofing Trends Financial Institutions Can't Afford to Ignore
Don't let robocalls sabotage your customer relationships. Learn how to secure your voice channel.
Register
Webinar
Roller Coaster
Oct
15
Agentic AI Playbook Real-World Customer Service Use Cases You Can Deploy Now
Boost self-service by 30% and slash call volume by 63% with agentic AI.
Register

Featured eBook

The State of AI in Customer Experience 2025
How AI, human talent and unified platforms are driving up to 20% higher customer satisfaction and measurable ROI.
Organizations using AI in their CX stack reported up to 20% increases in customer satisfaction and 15% cost savings compared to non-adopters. This eBook goes beyond the hype and reveals how leading organizations are using AI today, what challenges they’re still facing and which strategies are paying off.
The State of AI in Customer Experience 2025

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

People Covering SharePoint & Office 365

David is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
David RoeDavid is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
Yaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Yaroslav PentsarskyyYaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Dom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Dom NicastroDom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Nestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Park Point University OnlineNestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Sam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Sam MarshallSam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Brianna Langley Henderson Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Featured Research
Featured research
eBook
The State of AI in Customer Experience 2025
How AI, human talent and unified platforms are driving up to 20% higher customer satisfaction and measurable ROI.
Read now
Featured research
Guide
Getting Started with Contact Center AI
By 2029, 80% of problems could be solved without human help. Ready to make AI your ace before the clock runs out?
Read now
Featured research
Guide
Unlock Growth With Retail Content That Scales
Rigid CMS slowing you down? 72% of leaders say they can’t deliver personalized content fast enough
Read now
Featured research
Guide
The Enterprise Playbook for Scalable, Secure Multilingual Voice Support
Serve 25+ languages, slash support costs and ditch the robotic voice
Read now
Featured research
Guide
AI for Marketing: a Practical Guide to Getting Started
The perfect tool for marketing leaders who want to start smart and scale confidently
Read now
Featured research
Guide
The Software Industry’s Guide to Collecting Customer Feedback
See how top brands gather and apply insights to improve products, loyalty and revenue
Read now
Featured research
Guide
The Tech Leader’s Guide to Automating and Integrating Customer Feedback
Cut your response times in half by connecting the tools you trust
Read now
Featured research
Research Report
Make Martech Work: How to Find the Right Service Partner
Half your martech budget goes to partners. This eBook helps make sure it’s not wasted.
Read now
Featured research
Research Report
Modernize Smarter: Your Martech Stack Is Holding You Back
53% of marketers say their tech isn't fit-for-purpose. This report shows how to fix it.
Read now
Featured research
Research Report
How to Automate Outcomes with AI That Actually Delivers
Discover how leading CX teams are really using agentic AI, copilots and unified platforms to solve customer problems faster and cheaper
Read now
Featured research
Research Report
Get Better at ROI Projections for GenAI in Customer Service
Build a smarter AI roadmap with proven, practical use cases ranked by impact and readiness
Read now
Featured research
Guide
The Ultimate CMS Buyer’s Guide | 8 Features That Matter for Digital Teams
How to pick a platform that actually keeps up with your content, your team and your customers
Read now