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SharePoint & Office 365

News and best practices about Microsoft SharePoint and Office 365 for collaboration, document management and workflow automation.

Featured Reading

News
Article
Digital Workplace
Workplace From Meta Releases New Events Features, Google Improves Smart Canvas Experience & More News
Workplace and Google upgrade their products, ShareGate makes migrations easier, Microsoft brings people back to the office and more digital workplace news.
Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
If you work for an organization in manufacturing, finance, government or healthcare, chances are your company is running SharePoint on-premises.
Feature
Article
Customer Experience
Will Microsoft Customer Experience Platform Compete in the CX World?
Microsoft debuted the Microsoft Customer Experience Platform in November. How will it compete in the larger CX market?
News
Article
Digital Workplace
Microsoft Takes on the Metaverse, Updates Teams and Viva & More Digital Workplace News
This week's news is all about Microsoft Ignite and the big digital workplace announcements that came out of the software giant's virtual conference.
News
Article
Digital Workplace
Slack Continues Development as a Salesforce Hub, Here Comes Microsoft Office 2021 & More News
Slack turns up at Dreamforce with product announcements, Microsoft pushes out an Office version & more digital workplace news from PandaDocs and StreamElements.

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News

Getting Started With Social Business And Productivity

Editorial
Article
Digital Workplace
Is it Time to Say Goodbye to SharePoint On-Premises?
Sponsored Article
Article
Social Business
To Post or Not to Post? Social Media for Small Business
News
Article
Digital Workplace
Slack CEO Responds to Microsoft, M-Files Ups Its Office 365 Integration, More News
News
Article
Digital Workplace
Zuckerberg Outlines Privacy Strategy, Microsoft Gains on AWS and Other News
News
Article
Digital Workplace
SharePoint Page Management Released, Nintex Improves Workflows, and More News
Feature
Article
Digital Experience
Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News
Learning Opportunities
Webinar
Delivering Modern Service on Real-World Budgets
Mar
24
Operational Efficiency in Government: Delivering Modern Service on Real-World Budgets
See how state and local agencies use AI to cut costs, boost efficiency and deliver modern service to citizens.
Register
Webinar
Modern Contact Center With AI
Mar
24
Beyond Modernization: Engineering a Secure, Mission-Critical Contact Center
A straight conversation for leaders who need to build an operation that's actually ready for AI.
Register
Webinar
Navigating Content Decisions at Scale
Mar
25
Content Leaders Collective: Navigating Content Decisions at Scale
Discover how content leaders are modernizing content operations, avoiding costly missteps and preparing for scale and AI.
Register
Webinar
Measuring CX
Mar
26
New Research on AI for CX: What Consumers Want, What Enterprises Prioritize and Where the Gap is Growing
Based on Ada's 2026 survey, this session explores evolving expectations for AI-powered CX.
Register
Webinar
Metaphorical employee engagement
Mar
26
Do Learning Programs Really Work? How to Turn Education Into Engagement In Healthcare
See how leaders are using learning programs to build trust with healthcare professionals and create measurable engagement.
Register
Webinar
Manufacturing and Designing with AI
Apr
28
Content Strategy Leaders Live: Managing Scale, Safety & AI in Manufacturing
How manufacturing leaders update content systems to handle product complexity and scale while integrating AI safely.
Register
Webinar
Delivering Modern Service on Real-World Budgets
Mar
24
Operational Efficiency in Government: Delivering Modern Service on Real-World Budgets
See how state and local agencies use AI to cut costs, boost efficiency and deliver modern service to citizens.
Register
Webinar
Modern Contact Center With AI
Mar
24
Beyond Modernization: Engineering a Secure, Mission-Critical Contact Center
A straight conversation for leaders who need to build an operation that's actually ready for AI.
Register
Webinar
Navigating Content Decisions at Scale
Mar
25
Content Leaders Collective: Navigating Content Decisions at Scale
Discover how content leaders are modernizing content operations, avoiding costly missteps and preparing for scale and AI.
Register

Featured Research Report

The 2026 State of CX Outsourcing
How CX leaders are rethinking their outsourcing partnerships
Outsourcing is becoming deeply embedded in how organizations operate CX. Whether they scale responsibly, integrate AI effectively or drive meaningful CX transformation now depends on how intentionally they design their outsourcing strategy and the vendors they choose to partner with.
The 2026 State of CX Outsourcing

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

Latest Articles

News
Article
Digital Workplace
Microsoft's Viva Engage Assures Us Yammer Is Still Here, Slack Announces Price Bump, More News
Editorial
Article
Collaboration & Productivity
Whatever Happened to Yammer?
Editorial
Article
Collaboration & Productivity
Internal Communicators Debate Yammer's Post on Behalf Of
Feature
Article
Digital Workplace
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
News Analysis
Article
Digital Workplace
Google Set to Compete With Microsoft Teams for the Enterprise
News
Article
Digital Workplace
Microsoft Takes Collaborative Tools Stand, Atos’ Digital Hub Is Launched and More News

People Covering SharePoint & Office 365

David is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
David RoeDavid is a full-time journalist based in Paris, who spends his time working between Ireland, the UK and France. A...
Yaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Yaroslav PentsarskyyYaroslav is the founder of OrigamiConnect, a rapidly growing intranet-in-a-box product. He's also an eight time Microsoft MVP, speaker at worldwide tech...
Dom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Dom NicastroDom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Nestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Park Point University OnlineNestled in the heart of Downtown Pittsburgh, Point Park University is a dynamic, urban, nonprofit university with a strong liberal...
Sam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Sam MarshallSam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 20 years, providing...
Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Brianna Langley Henderson Brianna Langley Henderson is a dynamic professional with over a decade of experience. She is currently serving as the Marketing...
Featured Research
Featured research
Research Report
The 2026 State of CX Outsourcing
How CX leaders are rethinking their outsourcing partnerships
Featured research
Guide
Unlocking Success with GenAI: A Comprehensive Guide
A practical framework for adopting generative AI – helping enterprise leaders prioritize use cases, execute pilots and scale responsibly.
Featured research
Guide
How to Scale Conversational AI Without Losing Control
A practical guide to moving past AI pilots without breaking trust, compliance or CX
Featured research
Research Report
Power Personalized CX with AI That Remembers What Customers Don’t Want to Repeat
Why AI memory is the missing foundation behind proactive, consistent CX and how leading brands are using it today.
Featured research
Research Report
Your Reputation Is On the (Phone) Line
Why your calls aren’t getting answered and how to fix it before it hits your KPIs
Featured research
eBook
5 Ways to Deliver Support That Stays in Context
Learn how to embed real-time in-product help that cuts support volume, boosts adoption and puts AI to work
Featured research
eBook
Stop the Scroll, Cut the Tickets: How to Build a Self-Service Portal Customers Use
Only 10% of customer platforms gain strong adoption—this guide shows how better documentation portals can change that.
Featured research
eBook
How to Make Every Customer Feel Like the Favorite
AI-powered personalization for marketers who know one-size-fits-all doesn’t drive results
Featured research
Guide
Why Self-Service Keeps Falling Short
What CX teams are missing, what customers expect and how to close the gap without driving up tickets
Featured research
Guide
Your AI Readiness Starts With the Right Checklist
A practical way to prep your team, clean your data and launch CX AI without the missteps that sink 95% of pilots
Featured research
Guide
Your Guide to Understanding Headless CMS
A practical look at how headless and composable content platforms help teams work faster and deliver stronger digital experiences at scale
Featured research
Guide
10 Must-Haves for Your Next CMS
A practical guide to finding a content platform that moves faster, scales smoothly and keeps your teams in sync