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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
A stylized white robot performs a karate-style pose, raising one arm while holding a glowing blue baton against a dark, minimal background.
7 AI Competencies Marketers Must Master in 2026
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Editorial
A muddy off-road vehicle stuck in deep mud as a person wearing a helmet and muddy clothes pushes against the front wheel, struggling to free it from a waterlogged trail.
A Practical CX Leader’s Guide to Breaking AI Paralysis
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Editorial
Plush teddy bear wearing a blue shirt and a call center headset, seated against a bright blue background, representing customer support or contact center service.
What Contact Center Operations Reveal About Your Customer Experience
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White dog sitting alone at a roadside bus stop, facing the street, with trees and greenery in the background on an overcast day.
The AI Content Reset: What B2B Marketers Must Stop and Start in 2026
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10 Marketing Leaders on What Stays, What Goes and What Scales in 2026
A large Nasdaq digital billboard in Times Square congratulates Parloa on its $120 million Series C funding round and $1 billion valuation, surrounded by other illuminated advertisements and high-rise buildings.
Parloa Raises $350M for Enterprise Customer Experience
A person in business attire sits on a concrete ledge holding a wallet, with a cardboard box of office items placed beside them on the sidewalk.
Why Most CMOs Fail Long Before the Exit Interview
Hand sketching website wireframes on paper, showing page layouts, content blocks and navigation elements during the design planning process.
Framer Expands On-Page Editing With Drag-and-Drop Localization
Close-up of a Duracell car battery installed in a vehicle engine bay, showing the battery terminals, wiring, and surrounding engine components.
Fully Charged: How Duracell Transformed Its Digital Presence with Webflow and Edgar Allan
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Articles Tagged "Amazon Aws"

News
Article
Learning & Development
Amazon to Offer New Initiatives to Incentivize Learning Cloud Tech Skills
Feature
Article
Big Data
Oracle Cloud Is 24x Faster Than Amazon Web Services, Ellison Claims #OOW16
Feature
Article
Information Management
The Curious Link Between Amazon and Utility Companies
Feature
Article
Information Management
Accenture Report Highlights Hardware Renaissance as a Digital Disrupter
Feature
Article
Customer Experience
Amazon Updates Fire OS to 3.1, Announces Cloud Streaming Games
Feature
Article
Customer Experience
Mac App Store Loads up on BitNami Drupal, WordPress + Joomla! CMS Stacks
Feature
Article
Information Management
Amazon Drops Price on S3 Storage Service by 25%, Debuts Redshift Data Warehousing
Feature
Article
Information Management
Amazon ElastiCache, Managed Caching to Speed Up Web Apps
Feature
Article
Document Management
Nuxeo Takes Open Source Document Management to Amazon's S3 Cloud
Feature
Article
Enterprise 2.0
Ex-MySQL CEO Gets a New Gig at Cloud Startup Eucalyptus
Feature
Article
Enterprise 2.0
Amazon EC2 Customer Hammered by DDOS Attack
Feature
Article
Web CMS
Acquia Adds Hosting to Its List of Drupal Services
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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