Articles
Tag: conversational interfaces
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How to Make Conversational AI Smarter
Using conversational AI is a smart way to reduce operational costs while having the ability to scale quickly during peak periods.
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Conversational AI Needs Conversation Design
Brands are using conversational interfaces to deliver customer experiences, but there's a catch: designing these conversations may be harder than they thought.
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Want to Use Chatbots and Smart Speakers in Your Workplace? Think Big
If we only use voice interfaces for simple, single-use solutions, we run the risk of missing out on their benefits in the long term.
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