Tag: customer behavior

CX Decoded Podcast: Why Customer Journey Mapping Is a Verb, Not a Noun

Unlocking the Power of Conscious Inspiration

5 Questions to Ask in Building a Customer Experience Strategy for 2022

Providing Customer Experience While Maintaining Customer Expectations

What Do Tattoos Tell You About Customer Behavior?

Behavior Design: The Fine Line Between Manipulating and Guiding Customers

What Is a Microinteraction (And How Does it Impact UX)?

What Marketers Need to Know About the Newest Features in Google Analytics 4

Contentsquare Valued at $2.8B After New Funding Round

4 Ways To Improve Your Customer Effort Score

How To Use Cohort Analysis in Google Analytics' GA4

A Look at Marketing's Biggest Data Challenges of the 2020s, Part 2