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Digital Marketing
Publicis Acquires Sapient for $3.7B, Vows Digital Dominance
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Customer Experience
SaaS Support Best Practices: Passive, Proactive and Predictive
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Digital Marketing
Discussion Point: Are B2B or B2C Marketers Better at Digital?
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Customer Experience
Personalized Customer Service From an Unexpected Source
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Analytics
How To Leverage Twitter Analytics
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Customer Experience
Customer Satisfaction Is Not a Good Indicator of Customer Behavior
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Customer Experience
Week in Review: IBM Taps Twitter + A Good Buy for HP
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Web CMS
Getting to the Center of Customer Experience
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Customer Experience
News Frights: Getting Social, Embarrassed and ... Scared
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Customer Experience
Breaking the Dam of Digital Asset Management for Better CX
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Digital Marketing
Hell on Deals, Vamp Attacks and Frightfully Good Marketing
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Digital Marketing
Top Challenges for Multichannel Marketers #DMA14
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Customer Experience
IBM, Twitter in 'Landmark' Enterprise Analytics Deal #IBMandTwitter
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Digital Marketing
Forrester Shows Little Love for SAP, Marketo in Marketing Wave
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Customer Experience
Why Customer Success Will Fail
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Digital Marketing
Constant Contact has the Toolkit for Growth
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Digital Marketing
What Gender Should You Target with Mobile Ads?
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Digital Marketing
Marketing to the Segment of One is Closer Than it Seems
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Customer Experience
The Darker Side of Data Mining? Ask Your Doctor
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Digital Marketing
Ad Forecasters Offer 'Mildly Bizarre' Glimpse of the Future
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Digital Marketing
Leveraging TagMan's Technology, Ensighten Launches 'Attribution'
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Customer Experience
What it Takes to Become Google's No. 2 Exec
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Digital Marketing
5 Ways Pitch Perfect Should Inform Your Content Strategy
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Customer Experience
SaaS Support Best Practices: The Transparent Model
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Digital Marketing
Adobe Joins Campaign, Analytics for Faster Retargeting
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Digital Marketing
Length is Everything [Infographic]
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Customer Experience
Customer Success is a Failure