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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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News Analysis
Microsoft AI CEO Mustafa Suleyman headshot.
Microsoft AI CEO Says Marketing Will Be Automated in 18 Months
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Editorial
Red Uncle Giuseppe’s Marketplace tote filled with prepared foods, including pasta salad, wraps, olives, balsamic glaze, fresh fruit and a tray of rigatoni topped with grated cheese.
Net Promoter Score Isn’t a Growth Strategy — It’s a Comfort Metric
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News
pile of spiked receipts
Letter AI Raises $40M Series B, Launches Deal-Level Enablement Tool
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The Man at the Wheel statue, also known as the Gloucester Fisherman’s Memorial, stands on a granite pedestal overlooking the harbor in Gloucester, Massachusetts, with an American flag flying nearby.
Real-Time Customer Signals Demand Real-Time Steering
Minimalist image of a vintage beige tabletop radio with analog dials and AM/FM tuner, set against a soft green background, evoking classic broadcast-era audio advertising.
From Awareness to Orchestration: Rethinking Audio in the Martech Stack
Figma logo composed of overlapping red, pink, purple, blue and green geometric shapes printed on textured white paper background.
Figma Make Adds Custom Model Context Protocol & 6 New Connectors
Blue gradient background featuring the Zoom logo above the words “Zoom Virtual Agent” and the tagline “Next gen customer resolution.”
Zoom Virtual Agent 3.0 Adds End-to-End AI Resolution for Customer Service
Waterloo, Ontario, Canada: SAP logo on Waterloo office building.
SAP’s New AI Agents Aim to Fix the Work Behind the Customer Experience
Graphic with green tint showing "Conductor + Acquia"
Conductor Embeds AI Content Tools in Acquia CMS via OEM Deal
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Articles Tagged "Figma"

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Article
Digital Experience
Figma Make Adds Custom Model Context Protocol & 6 New Connectors
News
Article
Digital Experience
Figma Integrates Anthropic’s Claude to Generate Diagrams Inside FigJam
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Article
Digital Experience
Figma Sites Adds Custom Domain Support for Paid Plans
News Analysis
Article
Digital Experience
When CMS Meets UX Design: What Figma’s Payload Deal Really Means
News
Article
Digital Experience
Storyblok Headless CMS Adds Figma, GitHub Integrations to Improve Digital Ops Agility
News
Article
Digital Experience
Figma Make Beta Launches to Turn Designs Into Apps and Prototypes
News Analysis
Article
Digital Experience
Winners and Losers of the Failed $20B Adobe-Figma Deal
News Analysis
Article
Digital Experience
Adobe's $20B Figma Acquisition: UX Design Game-Changer or Antitrust Roadblock?
Feature
Article
Digital Experience
What to Expect at Adobe Summit Digital Experience Conference 2023
News Analysis
Article
Digital Experience
How Does Adobe's $20B Acquisition of Figma Impact UX Designers?
News
Article
Customer Experience
Adobe Acquires Figma for $20B, Zesty Lands $75M, More News
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Article
Web CMS
WordPress Builds Design Assets Library, Plone Moves Toward Plone 6 and More News
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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