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Customer Experience

CMSWire's customer experience (CXM) channel gathers the latest news, advice and analysis about the evolving landscape of customer-first marketing, commerce and digital experience design.

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Customer Experience

What Is Design Thinking for CX?

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Contact Center

Contact Center Technology and Strategies to Keep Customers Cool

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Customer Experience

Levi's Misses Mark With AI Models, Elon Musk Calls for Pause on 'Giant' AI, More News

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Contact Center

Call Centers: What You Can Do to Meet Customer Expectations

Customer Experience

Helming True Customer-Centric Journey Orchestration

Digital Experience

Adobe's $20B Figma Acquisition: UX Design Game-Changer or Antitrust Roadblock?

Customer Experience

Wine Pricing Yields Sour Customer Experience Grapes

Digital Experience

Musk, Wozniak and 1,100 Others: 'Pause Giant AI Experiments'

Digital Marketing

Marketing Reinvention: 4 Big Lessons Learned Over 4 Decades

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Articles Tagged "Ilan Hertz"

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Article
Customer Experience
10 Lessons from Hertz's $32M Web Design Lawsuit Against Accenture
Editorial
Article
Digital Marketing
Relax Marketers: Data Analysts Won't Replace You (Any Time Soon)
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Article
Customer Experience
10 Lessons from Hertz's $32M Web Design Lawsuit Against Accenture
Editorial
Article
Digital Marketing
Relax Marketers: Data Analysts Won't Replace You (Any Time Soon)
Feature
Article
Customer Experience
10 Lessons from Hertz's $32M Web Design Lawsuit Against Accenture
Editorial
Article
Digital Marketing
Relax Marketers: Data Analysts Won't Replace You (Any Time Soon)

About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

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Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

Explore CMSWIRE

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Popular Articles

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Editorial Channels

Customer ExperienceContact CentersDigital ExperienceEcommerceVoice of the CustomerDigital MarketingCustomer Data PlatformsAI in Customer ExperienceMarketing AutomationDigital Experience Platforms

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About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

.

Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

Join the Community

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Get the CMSWire Mobile App

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Privacy|Terms|Contact|Sitemap|Advertising