Articles
CMSWire's Dom Nicastro explores the $14B planned IPO for customer experience management provider Qualtrics and what it means for the CX market.
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An effective internal audit team can provide great value to an organization. It's encouraging this is starting to be recognized.
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While document management systems and content management systems have some overlap there are key differences that you should know about.
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Work, even in teams such as IT audit, should be designed to address the business risks and opportunities that matter to the success of the organization.
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Organizations that have not already developed a cloud strategy will have to do so this year in order to remain competitive. Here's why.
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AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.
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Attention, like oil, is a finite commodity. This means we must be purposeful about how we direct it.
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API management platforms help companies to centralize control of their APIs and ensure they meet required standards necessary to connect vital systems.
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CIOs need to keep their internal momentum going to be able to respond to the accelerating pace of change.
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Many brands are revisiting their customer experience initiatives, and are looking into investing in either a CDP or CRM platform.
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A recent study of Yammer communities dispelled several previously held theories of how employees responded to the pandemic and working from home.
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The digital workplace changed dramatically in 2020. Here are some lessons learned that enterprise leaders should take into 2021.
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This week, is Zoom developing work apps to go? Microsoft says Teams will be the new workplace organizing layer, Rewatch counters Zoom fatigue and more news.
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The reality is, the workplace will remain largely virtual in 2021, regardless of business leaders’ long-term plans.
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