Articles
Tag: it management
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What Does the Qualtrics $14 Billion IPO Mean for the CX Market?
CMSWire's Dom Nicastro explores the $14B planned IPO for customer experience management provider Qualtrics and what it means for the CX market.
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Getting the Most Out of Internal Audit
An effective internal audit team can provide great value to an organization. It's encouraging this is starting to be recognized.
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CMS vs. DMS: Understanding the Key Differences
While document management systems and content management systems have some overlap there are key differences that you should know about.
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Delivering Value From IT Audit
Work, even in teams such as IT audit, should be designed to address the business risks and opportunities that matter to the success of the organization.
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Take Your Cloud Strategy Into the Future
Organizations that have not already developed a cloud strategy will have to do so this year in order to remain competitive. Here's why.
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When Personalized Enterprise Search Results Are Hidden in a Black Box
AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.
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Refining Your Attention Amid a World of Distractions
Attention, like oil, is a finite commodity. This means we must be purposeful about how we direct it.
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What Is API Management (and Why Do I Need It)?
API management platforms help companies to centralize control of their APIs and ensure they meet required standards necessary to connect vital systems.
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How CIOs Can Lead Change
CIOs need to keep their internal momentum going to be able to respond to the accelerating pace of change.
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Improving the Customer Experience: Should You Invest in a CDP or a CRM?
Many brands are revisiting their customer experience initiatives, and are looking into investing in either a CDP or CRM platform.
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What We Can Learn From Nearly 9,000 Yammer Communities
A recent study of Yammer communities dispelled several previously held theories of how employees responded to the pandemic and working from home.
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5 Digital Transformation Lessons to Take Into 2021
The digital workplace changed dramatically in 2020. Here are some lessons learned that enterprise leaders should take into 2021.
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Workplace Newsbyte: News From Zoom, Microsoft, Rewatch, Slack and More
This week, is Zoom developing work apps to go? Microsoft says Teams will be the new workplace organizing layer, Rewatch counters Zoom fatigue and more news.
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The Future of Work From Home: 5 Trends Shaping the 2021 Workplace
The reality is, the workplace will remain largely virtual in 2021, regardless of business leaders’ long-term plans.
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