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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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What Is Customer Experience (CX) and Why Does It Matter in 2026?
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Editorial
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Why Modern Digital Experience Platforms Fail Without Observability
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Editorial
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How to Govern Creation Sprawl Without Blocking Marketing AI Innovation
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How Ethical Are Your Digital Marketing Tactics?
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Designing Emotionally Intelligent Customer Data for Composable Intelligence
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Customer Churn Shows Up When Decisions Lose Their Memory
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Kontent.ai Launches Accessible CMS Admin Interface
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Will AI Cost More Than Offshore Human Agents in Customer Service?
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Does Gemini-Powered Siri Signal the End of Traditional Search Rankings?
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Articles Tagged "Japan"

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Article
Customer Experience
Apple Widens iWatch Trademark Scope Around the World
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Information Management
HP Launches Converged Cloud Solutions for APAC, Japan
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Article
Information Management
Yahoo! Japan Acquires Stake in Cloud Storage Firm Basho
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Social Business
LinkedIn Expands to Japan, Opens Tokyo Office for Support
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Mobile
Mobile Internet to Overtake Wired Access by 2015
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Mobile
Fujitsu to Release First "Mango" Windows Phone, Ahead of Microsoft's Fall Launch
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Enterprise 2.0
Twitter Partners With Yahoo! Japan for Real-Time Search; Preemptive Strike Against Asian Microblogs?
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Article
Information Management
Fujitsu Global Cloud Platform Service 'Windows Azure Appliance' Available This August
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Article
Enterprise 2.0
Symbian Still Leading Smartphone Market in APAC, but Android Expected to Overtake in 2011
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Article
Enterprise 2.0
Japan Social Network Mixi Supports Real-World Tagging via NFC
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Article
Web Experience
BroadVision Launches Clearvale Express, Partners With Japanese Telecom for White-Label Social Networking
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Social Media
Facebook Faces Privacy Challenges in Japan
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Article
Web CMS
eZ Systems Extends Its Presence to Japan
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Article
Web CMS
SDL Tridion Bolsters APAC Ops
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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