Articles Tagged "Metrics And Analytics"(Page 6)

Is Too Much Data Hurting Your Marketing Strategy? Here's What Experts Say

Clearbit Launches New Data Activation Platform for B2B Marketers

Turbocharge Your Marketing Strategy With Email Automation

Want To Optimize Your CX Strategy? Consider These 3 Testing Tactics

What Is Average Handle Time (AHT) and Does It Impact Customer Experience?

Reputation Raises $150M, Twilio Partnership Boosts Cloud Contact Centers & More News

4 Ways to Drive Better Voice of the Customer Feedback

Microsoft Teams Userbase Grows, Collaboration Tops Enterprise Wish List & More News

Tech Giants Corner Quantum Computing, Worker Engagement Declines & More News

Avoid Making These 7 Marketing Personalization Mistakes

Will Microsoft Customer Experience Platform Compete in the CX World?

The Challenges Marketers Face Going Customer-Centric

Evaluating the Successes and Failures of Your CX Efforts

MeritB2B Acquires Buyer Intent Signals Solution True Influence

When Hyper-Personalization Becomes Hyper-Creepy

4 Ways to Improve the Effectiveness of Your Voice of the Customer Initiatives

How Do You Make Customer Effort Score Data Actionable?

4 of the Top Call Center Challenges for the Coming Year

Creating a More Progressive Digital Marketing Strategy

Treasure Data Wraps up Largest-Ever CDP Funding Round

Azure Services Platform Provider, 3Cloud Acquires CCG Analytics

6 Takeaways from the CMSWire DX Summit Fall 2021 Conference

Customer Experience Automation and the Human Touch

What CX Professionals Can Teach the Federal Government — And Vice Versa

Hiring Pinch, Holiday Grinch: A Prescription for Customer Experience

Why Facebook Discontinued Facebook Analytics

How Predictive and Prescriptive Analytics Improve the Call Center Experience