Articles
Tag: online surveys
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Is Your Voice of the Customer Program All Talk and No Action?
It was an interesting week of customer experiences in the fast food world. A Hot and Cold Customer Experience On the way to a concert Sunday evening, my wife and I stopped to grab a quick meal at one of our regular tex-mex fast food restaurants.
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GetFeedback Wants to Leverage Email Marketing, Survey Platforms
GetFeedback wants to help you cut through the clutter that can quickly fill up potential customers’ inboxes. Just a year after its acquisition by parent company Campaign Monitor, the duo is out with a new email marketing and online survey experience to better collect critical customer data.
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Mobile First: Why We Need to Rethink Online Surveys
Since 2010, page views via mobile devices have risen by 980 percent. With that, the number of surveys that are taken on smartphones or tablets is increasing -- but are you making it possible for people to complete surveys on their mobile device? “Mobile” is no longer merely a special
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SurveyMonkey Partners with Mashery For New APIs: Hootsuite Among First to Use
“Spreading the survey love.” That’s the way SurveyMonkey is describing its new developer portal and data APIs, designed to facilitate integration of its surveys with other applications. SurveyMonkey said that the new functions, powered by API management provider Mashery, make integration easier than ever, with enhanced analysis capabilities, direct
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