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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
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Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars
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Editorial
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Is It Digital Transformation 3.0 or AI Transformation 1.0?
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Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
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A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
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Is Your Board Ready for AI? Questions Every CX Leader Must Answer
US flag on the Robert Kennedy Justice Department Building in Washington DC.
Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
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Articles Tagged "Oow"

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Article
Customer Experience
Getting Fuzzy: The Line Between Social, Big Data and Predictive Analytics
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Customer Experience
SAP Invades Oracle Open World #oow
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Customer Experience
Oracle Iron vs. SAP HANA: Will the Battle for Big Data & Analytics Play Out Like Reality TV? #oow
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Customer Experience
Oracle OpenWorld's Customer Experience Summit Day Two: Understand the Customer #oow
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Customer Experience
Oracle Kicks off Customer Experience Summit with Launch of Social Relationship Management Suite #oow
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Information Management
New Oracle BI Release Makes Data Analytics Mobile, Visual, Actionable #oow
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Customer Experience
Oracle CEO Ellison: Not Thinking about Big Buys, for Now #oow
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Customer Experience
Oracle OpenWorld Day 2 Recap: Oracle Cloud Keynote + EMC Big Data Insights #oow
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Document Management
Alfresco in the Cloud API for Mobile Access to the File Repository Released #oow
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Information Management
Oracle Introduces 3 New Mobile Apps for PeopleSoft #oow
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Customer Experience
Opera Solutions, Oracle Partner to Help Companies Find 'Gold' in Big Data Flows #oow
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Information Management
Oracle Debuts Private Cloud, Infrastructure-as-a-Service #oow
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Customer Experience
Oracle OpenWorld 2012 Preview: Customer Experience Summit #oow
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Tips & Tricks
Week in Review: 10 Software Companies Changing the Game
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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