Articles Tagged "Personas"

Customer Personas: Do You Really Know Your Customers?

Is Persona Research Ready for an AI-Powered Overhaul?

CX Leadership: Essential Personas of a Chief Customer Officer

Personas and Analytics: Unlocking What Motivates Your Customers

Avoid Making These 7 Marketing Personalization Mistakes

How to Create Customer Personas

Oracle Endeavors to Enhance the Employee Experience With Oracle Journeys

Make Every Day Valentine’s Day by Showing Love and Empathy to Customers

How to Create Customer-Driven Content That Converts

Mapping Employee Journeys Can Make a Better Workplace

5 Ways To Improve The Customer Journey Map for Better Customer Experience

Customer Experience Needs to Focus on More Than Just the Usual Suspects

Content Marketers: Ditch the Clickbait and Focus on User Needs

Tame Your MarTech Chaos With Persona & Journey Driven Frameworks

Replace the Marketing Funnel: Dig Deeper into Customer Behavior

Linking Customer Personas to CX: Google Analytics Affinity Reports

How 5 More Web Experience Management Vendors are Dealing with Personalization

Loni Kao Stark on Customer Journey Mapping: Social, Contextual & Crossing Channels

IDInteract Creates Personas Based on Multi-Channel Big Data for Targeted Digital Marketing

User Personas: Know Your Customer

WEM: Three Important Benefits of Personas

Effective Web Content Has Personality