Editorial
Customer Experience
Honesty Pays in Data-Driven E-Commerce
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Digital Marketing
Salesforce Plans to Make Marketing Cloud Even Smarter
Editorial
Customer Experience
Data Takes the Guesswork out of Customer Experience
Editorial
Digital Marketing
Revamp Marketing to Boost Your Bottom Line
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Information Management
Shine a Light on Your Dark Data
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Digital Marketing
Swrve Bets on Predictive Analytics
Editorial
Analytics
My Experience With Watson Analytics
Editorial
Analytics
IBM Takes Vertical Leap in Predictive Analytics
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Analytics
Why Companies Can't Afford to Go Overboard with Analytics
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Internet of Things
A New Frontier for CRM: The Internet of Things
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Customer Experience
Could StepOne's CX Solutions Close the Multichannel Divide?
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Analytics
Analytics, Big Data and ... Hocus Pocus?
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Big Data
Big Data Gets Big Money for Big Reasons
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Customer Experience
Altocloud Claims It Can Help You Reach Your Customers - Now
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Analytics
New Salesforce Tool Can Help You Get Personal With 1M People
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Customer Experience
The Emotional Value of Data: 5 Critical Actions to Take
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Digital Marketing
Revenue Marketing: Creating Sales and Marketing Alignment
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Customer Experience
The Year Emotional Intelligence Meets Customer Experience
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Analytics
Analytics is Everywhere
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Big Data
Thanksgiving, Big Data and a Few Turkeys
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Big Data
Making Existing Big Data Investments Work For You
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Digital Marketing
Marketing to the Segment of One is Closer Than it Seems
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Customer Experience
The Customer Intent Wake Up Call
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Customer Experience
Transform the Customer Journey with Predictive Analytics
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Customer Experience
Three CX Consultants Share Strategies in 'Connect'
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Big Data
Aimia Ups Its Customer Analytics Line With New Partnership
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Digital Marketing
Salesforce Adds Mapping and Data Features to Journey Builder