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Customer Experience
Mining for Opportunities: Social Media in Next Gen Contact Centers
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Customer Experience
Digital Marketing Files: Social is Sweet, But For Sales? #FutureM
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Customer Experience
Social Media ROI: Three Ways Digital Marketers Can Show its Worth
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Customer Experience
Twitter Files IPO Documents, Takes Lessons From Facebook
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Customer Experience
How Do B2B Marketers Engage on Twitter?
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Customer Experience
Big Brands on Instagram: Best Practices for Engagement
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Social Business
Oracle Social Business Report: Success Comes Back to Measurable ROI
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Customer Experience
Social Media Marketing: How Big Data is Changing Everything
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Customer Experience
Social Media Campaigns: Lots to 'Like' About True Fan Engagement #SMWA
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Customer Experience
Social Media Engagement Fit for a King #SMWA
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Customer Experience
CEOs to Digital Marketers: Where's My ROI on Social Media Campaigns? #SMWA
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Customer Experience
5 Things Savvy Marketers Need to Consider Before Running a Facebook Promotion
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Customer Experience
Twitter, Eager for Mobile Heft, Buys Mobile Ad Exchange MoPub
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Customer Experience
Facebook Policy Changes Have Been Delayed
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Customer Experience
For Twitter Watchers, Everything Is a Step Towards IPO
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Customer Experience
This Week: The Marketer's Guide to Social Media Addicts + The Hybrid SharePoint Alternative
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Customer Experience
Facebook Proposes Policy Changes Following Lawsuit
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Customer Experience
Why Social Media Is So Addictive (And Why Marketers Should Care)
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Customer Experience
Facebook Settles Targeted Ads Lawsuit, Required to Pay Plaintiffs
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Customer Experience
How SMBs Can Improve Content and Social Media Marketing Strategies
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Customer Experience
Chipotle's Fake Tweets: Social Brilliance or Dud?
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Customer Experience
Facebook Exchange Newsfeed Ads Outperform Sidebar Ads [Infographic]
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Customer Experience
Forrester: Businesses Still Struggle with Social Media
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Customer Experience
It's Pinterest's Birthday: A Look Back at the Content Sharing Network
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Customer Experience
Content Marketing: B2B v. B2C [Infographic]
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Customer Experience
Engagor Brings Its Social Media Marketing Solution to the US
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Customer Experience
HootSuite Raises $165 Million to Expand Innovation