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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
A stylized white robot performs a karate-style pose, raising one arm while holding a glowing blue baton against a dark, minimal background.
7 AI Competencies Marketers Must Master in 2026
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Editorial
A muddy off-road vehicle stuck in deep mud as a person wearing a helmet and muddy clothes pushes against the front wheel, struggling to free it from a waterlogged trail.
A Practical CX Leader’s Guide to Breaking AI Paralysis
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Editorial
Plush teddy bear wearing a blue shirt and a call center headset, seated against a bright blue background, representing customer support or contact center service.
What Contact Center Operations Reveal About Your Customer Experience
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White dog sitting alone at a roadside bus stop, facing the street, with trees and greenery in the background on an overcast day.
The AI Content Reset: What B2B Marketers Must Stop and Start in 2026
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10 Marketing Leaders on What Stays, What Goes and What Scales in 2026
A large Nasdaq digital billboard in Times Square congratulates Parloa on its $120 million Series C funding round and $1 billion valuation, surrounded by other illuminated advertisements and high-rise buildings.
Parloa Raises $350M for Enterprise Customer Experience
A person in business attire sits on a concrete ledge holding a wallet, with a cardboard box of office items placed beside them on the sidewalk.
Why Most CMOs Fail Long Before the Exit Interview
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Framer Expands On-Page Editing With Drag-and-Drop Localization
Close-up of a Duracell car battery installed in a vehicle engine bay, showing the battery terminals, wiring, and surrounding engine components.
Fully Charged: How Duracell Transformed Its Digital Presence with Webflow and Edgar Allan
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Articles Tagged "Software Ag"

Feature
Article
Internet of Things
Retailers Gradually Embracing the IoT
Feature
Article
Internet of Things
The IoT Challenge: Make Use of the Data
Feature
Article
Information Management
You're Going to Integrate Everything: Here's 3 Things to Know
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Article
Information Management
Forrester: Move Faster on App Development
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Article
Information Management
Gartner MQ for Enterprise GRC: EMC, IBM, SAP, Software AG Among Leaders
Feature
Article
Information Management
Gartner MQ for Enterprise GRC: Big Data Analytics To Respond To Social Risk
Feature
Article
Information Management
Software AG Buys Up JackBe for Data Visualizations
Feature
Article
Information Management
Gartner Enterprise GRC Magic Quadrant: EMC, IBM, Oracle, SAP Lead, Big Data, Social Causing Problems
Feature
Article
Mobile
Software AG Acquires Metismo Cross-Platform Mobile Development Environment
Feature
Article
Enterprise CMS
Software AG Buys Terracotta to Offer Massively Scalable BPM, PaaS
Feature
Article
Information Management
Software AG Integrates Platforms to Create Enterprise BPM
Feature
Article
Information Management
Adobe, IBM and Oracle Are BPM Magic Quadrant Leaders
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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