Articles
Tag: x.ai
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Why Explainable AI Is Key to CX Success
XAI keeps AI honest, ensuring it transparently churns out the accurate and useful results you and your customers expect.
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Dealing With AI Biases, Part 1: Acknowledging the Bias
It’s only a matter of time until AI applications will become more prevalent in high-stake industries. So AI bias deserves closer examination.
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CMSWire's Top 10 AI in CX Articles of 2021
AI has been a hot topic over the last year, and has continued to evolve into a technology that is changing the landscape for businesses around the world.
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AI and Enterprise Search: Who's in Control?
We face a potential loss of control of business-critical applications when we do not know how AI is configured, applied and then modified.
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When Personalized Enterprise Search Results Are Hidden in a Black Box
AI has a place in enterprise search. But businesses need to ensure appropriate levels of performance, transparency and evaluation come along with it.
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X.ai Releases Pro Version of its Artificial Intelligence Scheduling Agent
New York City-based x.ai today released the professional version of its artificial intelligence powered personal assistants, which are designed to schedule meetings for you. Founded in 2014, it's the company's first effort to monetize its service. Up until this point, users of the product were beta testers. X.
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On Our Radar: x.ai
We continue our series on companies to watch today with x.ai, an artificial intelligence-based personal assistant that schedules meetings. Year founded: 2014 Founders: Dennis R. Mortensen, CEO; Alex Poon, COO; Matt Casey, CTO; Marcos Jimenez, Chief Data Scientist Mortensen (right) co-founded Visual Revenue, which was
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