The Wire (Page 217)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
RewireHub Introduces Mira AI: Charting a New Course in Marketing Intelligence
Jul 25, 2023
RewireHub, a leading digital marketing agency based in the UAE, is continuing its streak of innovative strides in the field of marketing technology with the introduction of Mira AI (Marketing Intelligence Real-time Assistant). This latest offering from RewireHub is designed to redefine the future of marketing through the power of artificial intelligence and extensive data analytics.
Press Release
Digital Marketing
Power Digital Marketing Launches nova Intelligence: A Breakthrough Marketing Intelligence Application
Jul 25, 2023
Power Digital, a leading tech-enabled growth marketing firm announces today the launch of nova Intelligence, the first marketing Intelligence application that empowers marketers with the information they need to scale, within minutes. This initial launch of nova Intelligence includes three modules: nova Forecasts, nova Cohorts, and nova Customer Insights, and precedes a roadmap for additional module launches this year.
Press Release
Customer Experience
Vericast Bolsters Privacy Strategy with Qonsent
Jul 25, 2023
Vericast continues to strengthen its privacy position to help brands ethically collect consumer-provided data and utilize it to build loyalty and long-lasting customer relationships. As part of its privacy strategy, Vericast has engaged Qonsent, one of the first data experience platforms with consent at its core, to help brands deliver more effective marketing campaigns, seamlessly navigate data privacy regulations, and safely build an audience of known consumers.
Press Release
Customer Experience
ChurnZero Launches AI-Powered Customer Briefs
Jul 25, 2023
ChurnZero, the platform and partner for Customer Success, has launched Customer Briefs, a powerful AI enhancement that compiles a customer’s key details, interactions, and activity into a concise, relevant summary with a single click. Powered by ChurnZero’s Customer Success AI™ (CS AI™), the first generative AI assistant built into a Customer Success platform, Customer Briefs is an industry first, using qualitative and quantitative data to equip users with accurate, up-to-date context for any customer meeting, renewal negotiation, strategy consultation, or other interaction.
Press Release
Digital Marketing
PartnerTap Appoints Early Salesforce Executives to Deliver Technologies That Hyperscale Co-Selling Across the Enterprise
Jul 25, 2023
PartnerTap, Inc, the leading enterprise co-sell platform provider, today announced the appointment of Judy Loehr as Chief Product Officer, and Srikanth Yendluri as SVP Engineering. Both Judy and Srikanth were early executives at Salesforce who each had a direct hand in building their flagship products. “The market conditions this year have forced enterprises to re-think their go-to-market strategies and make significant investments in co-selling,” said Cassandra Gholston, co-founder and CEO of PartnerTap. “I’m excited to have Judy and Srikanth join us to take our industry-leading ecosystem platform and co-selling apps to the next level so our customers can unlock $1 trillion in additional revenue with their partners.” Judy Loehr brings 25 years’ experience building enterprise SaaS products and companies.
Press Release
Customer Experience
LivePerson Marketplace Puts Conversations at the Center of Your Business via Innovative Integrations
Jul 25, 2023
LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, today announced the launch of LivePerson Marketplace, a hub for cutting-edge integrations that extend the capabilities of the company's award-winning Conversational Cloud. With an array of apps built by LivePerson and its trusted partners, LivePerson Marketplace empowers businesses to unlock the full potential of AI-powered conversations at massive scale.
Press Release
Customer Experience
Multimedia Plus Introduces INCITE Kiosk: Expanded Functionality and Customer Engagement
Jul 25, 2023
Multimedia Plus, a leading provider of innovative communication and training solutions for the retail industry, announced today the launch of INCITE Kiosk, an expansion of its flagship platform. INCITE Kiosk transforms tablets into interactive touchpoints, enhancing customer engagement and driving sales in retail environments.
Press Release
Content Strategy
KnowledgeLake StreamLine Solutions Revolutionize Enterprise Content Management With Intuitive AI
Jul 25, 2023
KnowledgeLake, a modern cloud-native Enterprise Content Management (ECM) platform, announced the immediate availability of KnowledgeLake StreamLine Solutions™, a groundbreaking suite of solutions that will transform how enterprises tackle complex business challenges. The launch of KnowledgeLake StreamLine Solutions puts the company at the forefront of the enterprise content management (ECM) space by delivering next-generation, Intuitive AI™ that is secure, highly accurate and capable of understanding context.
Press Release
Customer Experience
DataGrail Introduces Industry’s First Managed Services Offering for Data Privacy
Jul 25, 2023
DataGrail, the leading Privacy Control Center™, today announced another industry first: a new Managed Services offering that offloads the burdens of day-to-day data privacy management so that companies can maintain their focus on strategy and impact. DataGrail Managed Services now handle customers’ DSR fulfillment and data mapping processes, streamlining internal resources and decreasing the need for additional headcount.
Press Release
Digital Marketing
Viral Nation Releases Groundbreaking Impersonation Detection Feature to Safeguard Brands and Personalities from Surge in Fake Accounts on Social Media
Jul 25, 2023
Viral Nation, a leading social media marketing transformation, talent and technology company, today announced the launch of its groundbreaking impersonation detection feature for their acclaimed Viral Nation_Secure social media monitoring platform. Designed to combat the pervasive issue of fake accounts on social media, this new feature provides much-needed defense for brands, corporations, celebrities, influencers and other prominent figures against impersonation and reputational damage –– while protecting society at large from harmful and fraudulent accounts. "The introduction of the impersonation detection feature within our Viral Nation_Secure platform marks a significant milestone," said Mat Micheli, co-chief executive officer and co-founder of Viral Nation. "With fake accounts running rampant, it has become essential for brands and individuals to shield their reputations and help to keep these platforms safe for all.