The Wire (Page 225)

Onno Plus GmbH ( onnoplus.de), a company based in Berlin, Germany, that helps businesses build a strong online presence and boost their online reputations, has announced that it is now offering English-speaking customer service. Aimed to help medium-sized businesses in Germany, Onno Plus wanted to make its range of services, such as deleting negative reviews, monitoring a business’s online reputation and reputation management, more accessible and representative of the diverse range of inhabitants in Germany by offering an additional English customer service option.

Tulip, a leading provider of cloud-based retail solutions, and Stripe, a financial infrastructure platform for businesses, have joined in a strategic partnership that brings together Tulip's expertise in retail POS solutions and Stripe's cutting-edge payment technology, offering a new era of enhanced and frictionless payment experiences for retailers and, most importantly, their customers. "We are thrilled to partner with Tulip, a visionary leader in the retail industry, to transform the retail payments landscape," said John Affaki, Terminal business lead at Stripe. "Together, we are empowering retailers to thrive in an increasingly digital and interconnected world." With this integration, Tulip and its customers gain access to Stripe's enterprise-grade payment infrastructure, including extensive support for various payment methods, including Buy Now Pay Later and Payment Links. Stripe allows modern retailers to accept in-person payments with flexible developer tools, pre-certified card readers, and cloud-based hardware management.

Web3m, a multi-channel advertising platform for Web3 companies, has announced the latest addition to its suite of services - a dedicated Public Relations ( PR) distribution channel. As a pioneer in the Web 3.0 space, Web3m has consistently strived to provide comprehensive solutions that cater to the unique needs of Web3 companies.

Brightspot CMS, the leading content management system for empowering global organizations to deliver exceptional digital experiences, announces its seamless integration with OpenAI, enabling organizations to elevate their content creation and personalization efforts. This integration empowers content authors, editors, marketers and communications professionals to produce high-quality content that resonates with their target audiences.

ProAI, a leading AI-powered platform dedicated to empowering entrepreneurs and small businesses, today announced the acquisition of Impact Analytix, a reputable market research website. This acquisition forms a pivotal part of ProAI's commitment to delivering accurate, trustworthy, and data-driven insights to its users, significantly boosting the quality of the platform's AI-recommended strategies.

Today marks the launch of Revolear, an artificial intelligence (AI) powered digital deal platform that connects buyers and sellers in the cloud, combining the capabilities to structure, propose, negotiate and approve a deal on a shared source of data. The enterprise SaaS platform is the brainchild of former Salesforce, Vlocity and Siebel execs with three decades of experience in negotiating business deals and developing configurable enterprise software.

Innova Solutions, a global digital transformation solutions provider, has announced a new partnership with CoreStack, a global multi-cloud governance provider. Through this strategic partnership, CoreStack's powerful cloud governance platform will be integrated with Innova Solutions' deep IT services expertise.

Today Resemble AI, a leader in generative voice artificial intelligence, announced the release of its deepfake audio detector, Resemble Detect, and an $8 million Series A round led by Javelin Venture Partners, along with Comcast Ventures, and follow-on investment from Craft Ventures, Ubiquity Ventures and Qasar Younis. The funds will be used to continue to deliver safe deployment of generative AI to the enterprise.

Tidio announced the launch of Lyro, the first conversational AI chatbot built for small and medium businesses. Representing the new step in customer service automation, Lyro stands out among other chatbot solutions on the market.

Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions – including voice, video, chat, contact center, email, file management, productivity applications, and more – to businesses and the partners that serve them, today announced the launch of AI Transcription Redaction, a new data privacy and security feature designed to automatically identify and redact sensitive customer information from Intermedia Contact Center voice transcriptions. Powered by Intermedia SPARK AI technology, AI Transcription Redaction is the most recent addition to Intermedia AI Interaction Insights – a suite of features developed for Intermedia’s omnichannel Contact Center solution that leverages AI technology to automatically transcribe customer calls, summarize them, flag interactions for review based on key words and phrases, and provide instant sentiment analysis of each call.