The Wire (Page 241)

Dev Aditya and Dr Pauldy Otermans are internationally celebrated educationalists who have upskilled over 40,000 underserved learners across 13 countries since the pandemic. Their organisation, Otermans Institute, aims to empower 750 million students through soft and employability skills training.

C3 AI (NYSE: AI), the Enterprise AI application software company, announced today that the C3 Generative AI Product Suite is now available as a public offering on Google Cloud Marketplace. Any purchases made through Google Cloud Marketplace are easily tracked and can count towards a customer’s committed spending with Google Cloud.

A new SurveyMonkey article by Zoe Padgett explores consumer reactions to AI in customer service: The AI hype is real, but consumers may not be ready for AI to enter into their customer experiences just yet Key findings: Americans are hearing and talking about AI; 61% hear about AI in the media at least weekly, and 37% hear about AI at least weekly from friends, family, or coworkers Half (52%) of American adults believe that AI will have a major impact on their lives in the next five years The vast majority of Americans (90%) prefer humans to AI for customer service, claiming humans better understand their needs, provide more thorough explanations and more options, and are less likely to frustrate More than two-thirds would be uncomfortable using AI to get medical advice (69%) or decide how to invest their savings (68%), but more than half would be comfortable using AI to help with ordering food or beverages (65%), returning an item (59%), or completing work or school tasks (52%) Consumers are split on whether they think they can tell when they are interacting with an AI chatbot (54% are confident) or identify AI-generated content (47% are confident) The AI hype is real As generative AI tools explode onto the market, half (52%) of American adults believe that AI will have a major impact on their lives in the next five years, according to a new poll from SurveyMonkey conducted April 17-19. The AI hype is real – people are hearing about AI in the media (61% hear about AI in the media at least weekly) and from friends, family, or coworkers (37%).

Seventy-one percent of CMOs said they lack the budget to fully execute their strategy in 2023, according to a Gartner, Inc. survey of 410 CMOs and marketing leaders. The annual Gartner 2023 CMO Spend and Strategy Survey was conducted in March and April 2023.

Openprise, a leader in revenue operations (RevOps) data automation, today announced the availability of a set of robust solutions for Microsoft Dynamics 365 along with an enhanced solution for attribution. Openprise solutions are used as core building blocks to automate marketing and sales operations processes such as data integration, matching and routing, and analytics and attribution while removing the cost and complexity of custom coding.

Digital experience company Acquia today announced enhancements to its digital asset management platform, Acquia DAM (Widen), including a powerful artificial intelligence (AI) chatbot to assist in creative workflows. The capability enhances creative collaboration across content and creative teams with an always-ready sounding board and idea generator.

Zebra Techies Solution has been honored with the title of " Full-Service Digital Marketing Company " by Clutch, solidifying its position as a top-tier service provider in the industry. Clutch, known for its meticulous evaluation process, recognizes companies based on several key metrics, including service offerings, client feedback, project diversity as well as overall expertise.

UCBOS, a composable no-code platform company, is excited to announce the successful completion of the Amazon Web Services (AWS) Foundational Technical Review (FTR) and its membership in the AWS Partner Network (APN). The AWS Partner Network (APN) is a global community of partners that leverages programs, expertise, and resources to build, market, and sell customer offerings.

Ovation, the real-time guest feedback platform for restaurants, announces the launch of “Suggested Response” on both mobile and desktop versions of its platform. This new feature gives restaurant operators who have received feedback through Ovation’s 2-question, SMS-based surveys the ability to generate a unique, suggested response using AI based on the customer’s history, the brand voice, best practices to recover that guest, and the specific feedback.

Metaview, the AI recruiting-tech company with backing from VVUS, Fly Ventures, Seedcamp, & Village Global, has released the first AI-powered conversational interface for interviews. The feature leverages the latest advancements in large language models (LLMs), including OpenAI's GPT-4.