The Wire (Page 267)

The global pandemic has shifted the focus from on-premise to online solutions, and major innovations in customer relationship management (CRM) are now being seen. Online and cloud solutions for digital adoption are helping CRM managers and partners drive value and scale their user base growth without increasing team size.

Icecube Digital, a leading digital marketing agency, has announced the launch of its Amazon PPC service to help businesses maximize their sales on the world's largest online marketplace. With over 2.5 million sellers currently active on Amazon, competition for sales can be fierce.

Aventis Learning Group, Award Winning Corporate Training Solutions Provider in Singapore, proudly unveils its latest ChatGPT course designed specifically for business executives seeking to harness the power of AI. This innovative course aims to educate professionals on ChatGPT showcasing how they can unlock new opportunities to enhance business operations, boost efficiency, and deliver better results.

Belgium-based Customer Cross Company recently released the results of a customer loyalty KPI study with 265,000 companies. One remarkable conclusion is that customer satisfaction scores once considered a leading indicator of loyalty, has diminished in value.

The new products aim to revolutionize the industry by providing businesses and individuals with more streamlined and efficient technology solutions. "Our goal is to make technology more accessible and easier to use for everyone," said Madhuri Alluri, CEO of SMASM Tech. "We believe these new products will do just that." The new product line includes a range of cutting-edge solutions, such as a smart home device, a virtual assistant, and a cloud-based storage platform. Each product has been designed with the user in mind and features an intuitive interface and easy-to-use functionality. "We understand that technology can be overwhelming for many people, and our products have been designed to simplify the process," said Quality Manager at SMASM Tech. "Our dedicated staff has worked diligently to create user-friendly and highly effective goods, and we are convinced that our consumers will be pleased.." In addition to the new product line, SMASM Tech is also offering comprehensive support and training services to ensure that customers get the most out of their technology.

RFPIO, the leader in response management software, today announced its Spring 2023 release featuring a reimagined user experience (UX), integrated with new AI-assisted features, which will transform how sales, marketing, finance and security professionals create, collaborate and complete winning proposals and other customer responses. In addition, RFPIO introduced RFPIO Community and an on-demand RFPIO University Certificate Program to further enhance its users knowledge and skill set.

Document360, one of the leading knowledge management SaaS for technical documentation and customer support has just launched API documentation support for developers. The feature comes with ‘try it APIs’ that empower developers to integrate their APIs into their business applications. “The platform's easy and intuitive UI helps developers try API endpoints in real-time and generates code samples in different languages.

Mei App Inc announced its messenger apps will soon include generative artificial intelligence (AI) to help users instantly compose personalized text messages. The company's apps -- Mei and Messages Improved -- are downloadable from the Google Play Store as the SMS (texting) app on Android devices.

NOLEJ, the generative AI edtech startup has announced a strategic collaboration with OpenAI, the AI research and deployment company behind GPT-4, GPT-3.5, ChatGPT, DALL·E, Codex and more. Following a successful Beta test with over 2500 educators, NOLEJ will launch the commercial version of NOLEJ AI, its generative AI for educators, powered by GPT-3.5, in mid-April at ASU GSV Cup, where they've been selected as a finalist in the GSV cup, the largest edtech competition.

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