AI in Call Centers(Page 268)

Digital Marketing - Managing Risk, Engaging Customers in a Rapidly Changing Landscape #adobesummit

Badgeville Gamification + Adobe's Marketing Cloud = Behavioral Data with Analytics #adobesummit

SAP Introduces New Mobile, Cross-Channel Capabilities to Customer OnDemand Suite

Microsoft Eats $731 Million Fine from European Commission for Browser Violations

Targeting and Personalization in a Changing B2B Marketing World #adobesummit

Oracle Announces Unified Social Relationship Management Product for Cloud

LivePerson Report: Online Customers Impatient, Demanding and Heavy Buyers

New Sprout Social Tool Helps Brands #BePresent on Social Media

Adobe Social 3.0 Comes with Improved Social and New Mobile Capabilities #adobesummit

Digital Marketing: Doing More with More #adobesummit

Adobe Marketing Cloud Further Integrates Dashboard and Analytics, Adds Predictive Scoring #adobesummit

There's No Such Thing as CXM

Adobe Marketing Cloud Updates: Experience Manager, DAM, Mobile, Social #adobesummit

SDL Acquires Mobile Solutions Provider Bemoko

Ensighten Teams Up with iJento to Provide Marketers Better Customer Intelligence #AdobeSummit

Silverpop Partners with Velti to Add SMS Data Collection to Marketing Automation Capabilities

Opera for Android Beta Out: Tabbed Browsing, Discovery & Save for Later Top Features

Meltwater Updates 'Buzz' with Improvements in Social Monitoring, Marketing

Oz the Great and Powerful: How ACM Transforms the Customer Experience

AppGlu Lets You Manage the Content in Your Mobile Apps

Traackr Introduces Social Media Marketing Platform that Targets Influencers

Telerik Updates Test Studio with Web Portal for iOS Apps Testing and Feedback

Can Digital Analytics, Marketing, IT and BI Get Along in the World of Big Data?

Report: The Modern Marketer, Real vs Ideal

Marketing Automation Workflow Helps Marketers Find the Way to ROI

StreamSend Adds Automated Social Posting Tool to StreamSend Share Suite

Tech Superstars Dot Forbes' Annual List of Billionaires