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This Week: The Adoption Obsession + 4 Steps to Lead Your Community

2 minute read
Barb Mosher Zinck avatar

Leading Your Communities
Communities are the perfect way to improve collaboration and engagement. Here's what one community manager learned about growing a successful community. You should also have a read of these 4 steps to lead your customer community.

The Adoption Obsession
Put aside the adoption metric and focus on user experience metrics that demonstrate the real value of new technology.

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