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The Gist
Platform expansion. Felix Agentic reaches general availability for enterprise users.
Enhanced analytics. New tools monitor mobile crashes, AI-driven and customer traffic.
Enterprise impact. Digital, product and data teams gain faster actionable insights.
Quantum Metric on July 16 announced the general availability of Felix Agentic, its enterprise agentic analytics platform, alongside new capabilities spanning mobile crash analytics, AI-driven traffic analysis and platform enhancements. The Summer 2026 release also introduced an Adobe Experience Platform connector and core dashboard improvements.
According to company officials, Felix Agentic continuously monitors digital customer experiences across web and mobile, detects anomalies in real time, identifies root causes and quantifies revenue impact — without requiring a human analyst to formulate a query. The updates target product, digital and analytics teams at large enterprises seeking faster paths from digital signals to business action.
The release follows what Quantum Metric described as record company growth and accelerating customer adoption of agentic analytics.
"Enterprises don't just buy analytics software anymore, they standardize on platforms they can trust," Mario Ciabarra, CEO and founder of Quantum Metric, said in a statement.
Quantum Metric Summer 2026 Feature Breakdown
The Summer 2026 release spans Felix Agentic capabilities, visibility tools and platform updates.
Capability | Description |
|---|---|
Felix Agentic (GA) | Enterprise agentic analytics with anomaly detection and revenue impact quantification |
Background Agents | Continuous KPI monitoring with proactive root-cause and revenue-impact alerts |
Mobile Crash Analytics | Crash capture, diagnosis and resolution with full session context |
AI Traffic Analytics | Detection and analysis of traffic from LLMs and AI assistants |
Adobe Experience Platform Connector | No-code integration with AEP and Customer Journey Analytics |
What's on Quantum Metric's Roadmap?
Quantum Metric has repositioned itself from a digital analytics vendor into an agentic-AI platform, with commercial momentum to match. The company closed 2025 with 30 consecutive quarters of growth, 25% of the Fortune 100 as customers and a 37% year-over-year increase in sessions analyzed, while promoting Caitlin Tucker to CMO and elevating David Friend to CFO. A July 2025 Forrester Wave recognition as a Strong Performer in Digital Analytics Solutions helped validate the trajectory.
The strategic centerpiece is Felix Agentic, launched March 25, 2026 — an always-on autonomous analyst powered by Google Gemini and built on a dataset the company claims is 2,700 times richer than traditional analytics. An accompanying AI Experience Benchmark Report highlighted a market tension: AI-referred traffic surged roughly 111% year over year, yet those customers are twice as likely to abandon at the first sign of friction.
The agentic pivot is translating into revenue. Felix Agentic drove consecutive record quarters in 2026, with H1 ARR growth nearly tripling the prior-year period and culminating in the company's largest customer commitment ever — a five-year deal with a Fortune 100 insurer covering more than 2,000 users.
Quantum Metric Background
Founded in 2015, Quantum Metric provides digital analytics solutions for product, digital and customer experience leaders at mid-market and enterprise organizations. Its platform combines quantitative behavioral analytics with session replay, customer journey analytics and AI-powered summarization. The company targets retail, ecommerce, financial services, travel and telecommunications industries.
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