Articles Tagged "News"

Figma Buys Bud AI App-Builder Team, Shuts Platform This Month

Kontent.ai Connects Aiko AI Agent to Enterprise Apps

LeapXpert Lands $180M to Scale AI-Governed Messaging

Microsoft Launches Service Agent in 365 Copilot

HubSpot Acquires Warmly to Boost AI Agents

Siteimprove Embeds Accessibility Agent in Claude, Figma & VS Code

Genesys Acquires Pinkfish to Bring 25,000 MCP Tool Integrations to Contact Center AI

Adobe to Acquire Topaz Labs to Boost AI Video & Image Tools

Salesforce Debuts Help Agent With Pay-Per-Resolution AI

Figma Launches Code Layers & Motion at Config 2026

Customer Contact Week 2026: Capturing the AI Announcements in Contact Center Technology

Verint Launches 3 Agentic AI Tools for Contact Centers

RingCentral Adds Agentic AI to RingCX Platform

Five9 Debuts Agentic Voice AI Agents for Contact Centers

Gradial Lands $65M Series C for Agentic Marketing Platform

Zoom Expands Virtual Agent With Architect & Performance Suite

Dialpad Brings Conversation Intelligence to Gemini Enterprise

Adobe Launches Brand Visibility Tool for AI Search

Konecta Debuts Kolibri to End AI Pilot Purgatory

TELUS Digital Joins Cresta to Scale Customer Experience AI

NiCE Launches Dedicated AI Innovation Lab to Push Agentic CX to Enterprise Scale

Adobe Launches CX Enterprise Coworker Agent

Pega Launches Pega Customer Engagement Studio for Marketers

Google Adds AI Visibility Reports to Search Console

Figma Make Brings Visual Editing to Live Codebases

Sprinklr Acquires ViralMoment to Close the Video Listening Gap

Capacity Adds Natural-Language Analytics to CX Platform