Aaron Roe Fulkerson

Contributing Author

Reporting from

San Diego

Covers

Digital Workplace, Enterprise Collaboration

Connect

Aaron Fulkerson, a leading innovator in open-source and SaaS software, is CEO and Co-Founder of MindTouch. MindTouch is a leader in self-service software for customer support. Previously, Aaron worked on the Advanced Systems Research Team at Microsoft and has informed national education policy at the White House. Aaron tackles everything with the same mantra: Be big, be kind, and kick ass.

Aaron’s Recent Tweets

Aaron’s Recent Articles

Article

Customer Experience

Customers Still in the Driver’s Seat, Mobilegeddon or Not

Article

Customer Experience

Revamping Customer Support in the Era of Customer Experience

Article

The Importance of Context: Why Enterprise 2.0 Still Fails to Deliver Value

Article

WEM Perspectives: The Customer Conversation Goes Beyond 140 Characters – What’s Your WEM Strategy?