Latest Articles by Chitra Iyer

Editorial
Article
Customer Experience
The Third Eye: 6 Ways to Make Customer Success as Strategic as Sales and Marketing
Feature
Article
Digital Marketing
Sharing Revolution: Can AI-Powered Zero-Party Data Flip the CX Script?
Editorial
Article
Customer Experience
From Reach to Retention: Let Your Brand Shine on Private Social Networks
Feature
Article
Customer Experience
From Acorn to Oak: Transforming the Customer Journey With Product-Led Growth
Feature
Article
Digital Marketing
3 Sales Tech Themes Impacting Marketing in 2023
Feature
Article
Digital Marketing
3 Questions B2B Marketers Should Ask About the Dark Funnel in 2023
Feature
Article
Customer Experience
How to Create Better Hybrid Retail Customer Experiences
Feature
Article
Customer Experience
Future of Data Collection: From Coercive to Consensual to Collaborative
Feature
Article
Customer Experience
Elevating Human-Centered CX in a Tech-Powered World
Feature
Article
Customer Experience
Can Low-Code, No-Code Tech Help Marketers With Emotion-Led CX Design?
Feature
Article
Digital Marketing
What’s SMS Got to Do With Conversational AI?
Feature
Article
Digital Marketing
The 6 Must-Have, Must-Change Martech Categories for 2022
Editorial
Article
Customer Experience
The Third Eye: 6 Ways to Make Customer Success as Strategic as Sales and Marketing
Feature
Article
Digital Marketing
Sharing Revolution: Can AI-Powered Zero-Party Data Flip the CX Script?
Editorial
Article
Customer Experience
From Reach to Retention: Let Your Brand Shine on Private Social Networks
Feature
Article
Customer Experience
From Acorn to Oak: Transforming the Customer Journey With Product-Led Growth
Feature
Article
Digital Marketing
3 Sales Tech Themes Impacting Marketing in 2023
Feature
Article
Digital Marketing
3 Questions B2B Marketers Should Ask About the Dark Funnel in 2023
Feature
Article
Customer Experience
How to Create Better Hybrid Retail Customer Experiences
Feature
Article
Customer Experience
Future of Data Collection: From Coercive to Consensual to Collaborative
Feature
Article
Customer Experience
Elevating Human-Centered CX in a Tech-Powered World
Feature
Article
Customer Experience
Can Low-Code, No-Code Tech Help Marketers With Emotion-Led CX Design?
Feature
Article
Digital Marketing
What’s SMS Got to Do With Conversational AI?
Feature
Article
Digital Marketing
The 6 Must-Have, Must-Change Martech Categories for 2022
Editorial
Article
Customer Experience
The Third Eye: 6 Ways to Make Customer Success as Strategic as Sales and Marketing
Feature
Article
Digital Marketing
Sharing Revolution: Can AI-Powered Zero-Party Data Flip the CX Script?
Editorial
Article
Customer Experience
From Reach to Retention: Let Your Brand Shine on Private Social Networks
Feature
Article
Customer Experience
From Acorn to Oak: Transforming the Customer Journey With Product-Led Growth
Feature
Article
Digital Marketing
3 Sales Tech Themes Impacting Marketing in 2023
Feature
Article
Digital Marketing
3 Questions B2B Marketers Should Ask About the Dark Funnel in 2023
Feature
Article
Customer Experience
How to Create Better Hybrid Retail Customer Experiences
Feature
Article
Customer Experience
Future of Data Collection: From Coercive to Consensual to Collaborative
Feature
Article
Customer Experience
Elevating Human-Centered CX in a Tech-Powered World
Feature
Article
Customer Experience
Can Low-Code, No-Code Tech Help Marketers With Emotion-Led CX Design?
Feature
Article
Digital Marketing
What’s SMS Got to Do With Conversational AI?
Feature
Article
Digital Marketing
The 6 Must-Have, Must-Change Martech Categories for 2022