Chris Johnson

Contributing Author
Chris Johnson avatar
Reporting from
Customer Experience, Digital Experience, Digital Marketing

Chris is the CEO of Experience Dynamic (XD), a customer experience (CX) collective of companies. XD combines LaneTerralever, an agency with digital marketing roots, and Convince & Convert, a global leader in content marketing and CX.

Chris is building XD to better serve leading customer experiences for their companies by combining strategy and execution in one place. He has more than 25 years of experience providing strategic digital marketing and customer experience guidance, he has helped develop strategies for top global brands, such as Time Warner Cable, Red Bull, Honeywell, Apple, BMW and Microsoft.

About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.


Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

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