Don Schuerman - Profile

Don Schuerman is CTO and Vice President of Product Marketing at Pegasystems, responsible for Pega’s industry-leading platform and CRM applications. He has 20 years of experience delivering enterprise software solutions for Fortune 500 organizations, with a focus on digital transformation, mobility, analytics, business process management, cloud and CRM.

Don has led enterprise software implementations and provided technology and architecture consulting to senior business and technology executives from Fortune 500 organizations including American Express, Citibank, JP Morgan Chase and BP.

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Don’s Recent Articles

Editorial

Digital Experience

Why Business Agility Is the Key to Long-Term, Strategic Success

Editorial

Customer Experience

6 Customer Experience Trends to Watch in 2018

Editorial

Digital Experience

Artificial Intelligence: Overhyped and Underappreciated

Editorial

Customer Experience

AI Gone Wild, Real-Time Data Comes to CRM and More to Expect in 2017