Eddie Accomando
CONTRIBUTING AUTHOR
Dallas-Fort Worth Metroplex
COVERS
Customer Experience
Eddie Accomando, XM Scientist at Qualtrics, is an applied anthropologist who has 25 years of experience in the design, deployment, and maintenance of enterprise-wide CX programs. A strong methodological focus can be brought to bear on real-world programs, and he applies qualitative and quantitative research techniques to reveal insights that drive action within organizations. He is particularly interested in how language and culture influence the choices people make.
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