Fred Tsai

Fred Tsai

Los Angeles


Customer Experience


Fred Tsai is vice president and global head of customer success at Liferay, a growth-stage enterprise software company based in Los Angeles. At Liferay, Fred leads the teams and programs that drive customer engagement, adoption, and retention. Fred joined Liferay from where he was senior director, Customer Success Strategy. Previously, Fred spent nearly 10 years living and working in the Asia Pacific region where he served in a number of roles at Dell, including as Director of China Strategy. Fred began his career in technology investment banking at Deutsche Bank. He received his MA in international relations from the Johns Hopkins School of Advanced International Studies (SAIS) and graduated from Washington University in St. Louis. Fred previously advised venture-backed companies AutoFi and Triblio.

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