Gerry McGovern

Contributing Author
Gerry McGovern avatar
Reporting from
Dublin, Ireland
Web Engagement, Content Strategy, Online Marketing

Gerry McGovern is the founder and CEO of Customer Carewords. He is widely regarded as the worldwide authority on increasing web satisfaction by managing customer tasks.

Gerry has spoken, written and consulted extensively on web content management issues since 1994. His latest book The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online was published in 2010.

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