Gerry McGovern

CONTRIBUTING AUTHOR

Dublin, Ireland

COVERS

Web Engagement, Content Strategy, Online Marketing

Gerry McGovern is the founder and CEO of Customer Carewords. He is widely regarded as the worldwide authority on increasing web satisfaction by managing customer tasks.

Gerry has spoken, written and consulted extensively on web content management issues since 1994. His latest book The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online was published in 2010.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

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Gerry's Recent Articles

Long-Term Thinking Needed: Experience Design Survey Results Feb 14, 2022
Bicycle Thinking: Finding a Balance Between Technology and Life Jan 24, 2022
More Than 1,000 Substances Go Into One Smartphone Jan 18, 2022
The Invisible, Immaterial Internet Is Not What It Seems Jan 10, 2022
CO2 Caused by Developing a Software Feature Dec 13, 2021
Choose the Least CO2-Emitting Form of Digital Communication Dec 6, 2021
Frugal Data: Heavy Data Is a Heavy Polluter Nov 29, 2021
Designing Sustainable Websites Nov 22, 2021
Humans Are the Solution, Technology Is the Problem Nov 1, 2021
People's Perception of Waste Has Changed Oct 11, 2021
Let's Talk About Digital Hygiene Oct 4, 2021
The Environmental Cost of iPhone Updates Sep 27, 2021
Making Visible the CO2 in iPhone Updates Sep 20, 2021
Principles for Designing Sustainable, Environmentally Friendly Websites Sep 13, 2021
The Environmental Cost of Search Sep 7, 2021
Designing Digital to Last Aug 30, 2021
In a Climate Crisis, Text Should Be the Default Option for Communication Aug 27, 2021
The Tech Cult of Collecting and Hoarding Data Aug 16, 2021
Making Digital Waste Visible Aug 9, 2021
Data Center Planned Obsolescence, Part 2 Jul 12, 2021
Data Center Planned Obsolescence Jul 6, 2021
How To Reduce Digital Waste Jun 28, 2021
CO2 Footprint of Data Jun 14, 2021
Do Not Track Jun 7, 2021
The Cloud Is on the Ground Jun 1, 2021
Digital: The Great Accelerator of the Climate Emergency May 24, 2021
Transferring Data: Convenience Versus Saving Energy May 17, 2021
Reducing Digital Energy Waste May 10, 2021
Launch and Leave Culture Flamed the Climate Crisis May 3, 2021
Publish the Website You Can Maintain Apr 26, 2021