Gerry McGovern

CONTRIBUTING AUTHOR

Dublin, Ireland

COVERS

Web Engagement, Content Strategy, Online Marketing

Gerry McGovern is the founder and CEO of Customer Carewords. He is widely regarded as the worldwide authority on increasing web satisfaction by managing customer tasks.

Gerry has spoken, written and consulted extensively on web content management issues since 1994. His latest book The Stranger's Long Neck: How to Deliver What Your Customers Really Want Online was published in 2010.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

Gerry's Recent Tweets

Tweets by @gerrymcgovern

Gerry's Recent Articles

People's Perception of Waste Has Changed Oct 11, 2021
Let's Talk About Digital Hygiene Oct 4, 2021
The Environmental Cost of iPhone Updates Sep 27, 2021
Making Visible the CO2 in iPhone Updates Sep 20, 2021
Principles for Designing Sustainable, Environmentally Friendly Websites Sep 13, 2021
The Environmental Cost of Search Sep 7, 2021
Designing Digital to Last Aug 30, 2021
In a Climate Crisis, Text Should Be the Default Option for Communication Aug 27, 2021
The Tech Cult of Collecting and Hoarding Data Aug 16, 2021
Making Digital Waste Visible Aug 9, 2021
Data Center Planned Obsolescence, Part 2 Jul 12, 2021
Data Center Planned Obsolescence Jul 6, 2021
How To Reduce Digital Waste Jun 28, 2021
CO2 Footprint of Data Jun 14, 2021
Do Not Track Jun 7, 2021
The Cloud Is on the Ground Jun 1, 2021
Digital: The Great Accelerator of the Climate Emergency May 24, 2021
Transferring Data: Convenience Versus Saving Energy May 17, 2021
Reducing Digital Energy Waste May 10, 2021
Launch and Leave Culture Flamed the Climate Crisis May 3, 2021
Publish the Website You Can Maintain Apr 26, 2021
Content Is Critical. So Why Do We Launch and Forget? Apr 19, 2021
Content Is Critical, Part 1 Apr 12, 2021
The More You Remove, The More You Can Remove Apr 5, 2021
The Price of Free Is Waste Mar 29, 2021
Reducing Website Weight Mar 22, 2021
From Digital Unsustainability to Digital Sustainability Mar 15, 2021
Moving Beyond the Cult of Volume, Part 3 Mar 8, 2021
Moving Beyond the Cult of Volume, Part 2 Mar 1, 2021
Moving Beyond the Cult of Volume, Part 1 Feb 22, 2021