James Glasnapp

Contributing Author

Covers

Digital Experience

James Glasnapp is a Principal UX Researcher at PARC, a Xerox Company, in the Innovation Services Group. James leads UX Research and PARC's focus on building and developing opportunities for accessing imagination and creativity in the design process.

James’s Recent Articles

Article

Customer Experience

The Unintended Real-World Consequences of Internet 'Conveniences'

Article

Digital Workplace

5 Ways Digital Workplace Products Support the New Transformation Economy

Article

Digital Workplace

Spark Innovation Through Imaginative Visualization