Jeff Nicholson

Contributing Author
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Reporting from
Boston
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Customer Experience, Digital Experience
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Jeff Nicholson is the vice president of CRM Product Marketing for Pegasystems, where he leads the company’s CRM market visionand strategy. A recognized customer engagement thought leader, Jeff works closely with industry analysts and has been a frequent presenter at CRM industry events on subjects including consumer engagement strategy, customer analytics, digital marketing and customer journey best practice.

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