Jeff Nicholson

CONTRIBUTING AUTHOR

Boston

COVERS

Customer Experience, Digital Experience

CONNECT

Jeff Nicholson is the vice president of CRM Product Marketing for Pegasystems, where he leads the company’s CRM market vision and strategy. A recognized customer engagement thought leader, Jeff works closely with industry analysts and has been a frequent presenter at CRM industry events on subjects including consumer engagement strategy, customer analytics, digital marketing and customer journey best practice.

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