John-Henry Gross is the product and marketing manager at Search Technologies, a Herndon, Va.-based IT services firm specializing in the design and implementation of enterprise search and big data analytics applications. He has been an active contributor to the information creation analysis and retrieval markets for over 30 years. He has provided both strategic and tactical advice and solutions for companies such as Adobe Systems, Sun Microsystems, Convera and Metacarta, and now at Search Technologies. John-Henry has held diverse positions such as product manager, marketing manager, professional services manager and support engineer. He has a Master's degree from Columbia University in New York City.
Accurate Enterprise Search: Practical Ways to Improve User Experience