Jonathan Moran
CONTRIBUTING AUTHOR
Raleigh, N.C.
COVERS
Customer Experience, Digital Marketing
Jonathan Moran covers global product marketing activities at SAS, with a focus on customer experience and marketing technologies. Prior to SAS, Jon gained over 20 years of marketing and analytics industry experience at both Earnix and the Teradata Corporation in pre-sales, consulting and marketing roles.
Over the past 20 years, Jon has had the opportunity to not only architect, develop, demonstrate and implement analytical software solutions, but he has also had the opportunity to work on-site with Fortune 500 customers across industries helping them solve unique digital marketing analytics business issues.
Jon graduated from North Carolina State University with an undergraduate double major in Marketing and Spanish Languages and Literatures. He also holds a MBA from North Carolina State University with a concentration in Technology Commercialization.
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Jonathan's Recent Tweets
Tweets by @jmmoran12Jonathan's Recent Articles
- Customer Journey Moments That Matter: 3 Key Investment Areas Feb 12, 2021
- Customer Experience Needs Empathy Now More Than Ever Nov 16, 2020
- Reimagining the Digital Workplace of Tomorrow Aug 25, 2020
- Hybrid Marketing Marries the Online and Offline Worlds Jun 9, 2020
- Focus on Customer Experience First and the Metrics Will Follow Mar 12, 2020
- Marketers: Escape the Cycle of Poor Customer Engagement Practices Dec 18, 2019
- 3 Ways AI and Automation Aid Personalization Sep 10, 2019
- How Bringing Machine Learning Into Marketing Improves Business Results Jun 12, 2019
- How Financial Institutions Can Shift From Product-Pushers to Relationship Builders Mar 12, 2019
- 3 Areas Where IoT Will Improve the Customer Journey Nov 5, 2018
- Customer Data Platforms Bring Omnichannel Choreography Within Reach Jul 3, 2018
- Brands Still Haven't Tapped AI's Full Promise Apr 2, 2018
- The Continued Evolution of the Customer Experience Stack Dec 1, 2017
- How Machine Learning Improves CX (and Increases Revenue) Oct 10, 2017
- Step Up Your Agile Marketing Game Jun 9, 2017
- 3 Ways DAM Systems Will Change in the Future Sep 2, 2016
- How AI is Reshaping the Business World May 12, 2016
- Where Do You Stand With Digital Transformation? Apr 11, 2016
- Knocking Down Your Collaboration Borders Feb 1, 2016
- Is Your Brand Analytically Astute? Nov 6, 2015
- Don't Fumble Your Customers' Moments of Truth Aug 25, 2015
- Closing the Loop on Marketing Automation May 8, 2015
- Channel Marketing Blues Got You Down? Mar 13, 2015
- Emotion + Analytics = Speaking Your Customer's Language Jan 22, 2015
- Marketing to the Segment of One is Closer Than it Seems Oct 28, 2014
- Connected Enterprises Provide Better Customer Service Aug 20, 2014
- Escape Digital Experience Deja Vu Jun 18, 2014