Kim is one of CMSWire’s 2022 Contributors of the Year — writing about content marketing, CX, customer support, martech and valuable business strategies.
Over the past 5 years, she’s created high-quality content for various online publications, radio shows and small businesses. Kim covers topics surrounding digital marketing, VoIP, SaaS, business communication, sales, customer service, technology and more.
She currently works at United World Telecom where she often collaborates with telecom experts to gain insights into how businesses can use communication tools to effectively run their business.
She lives in South Florida and spends most weekends reading and playing video games.