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Customer Data Platforms

What is a CDP? Customer data platforms are a core piece of the digital customer experience stack that integrate and organize customer data, manage customer profiles and in some cases provide segmentation, analytics, predictions and orchestration. Dive deep into CMSWire’s customer data platform channel, where you’ll find the most recent and comprehensive insights on CDP trends, advancements and industry news.

Learning Opportunities

Digging Deeper Into Customer Data Platforms

Feature
Article
Customer Experience
How AI and Data Analytics Drive Personalization Strategies
Editorial
Article
Customer Experience
The 3 Key Components of a First-Party Data Strategy
Feature
Article
Digital Marketing
Sharing Revolution: Can AI-Powered Zero-Party Data Flip the CX Script?
Editorial
Article
Digital Experience
Understanding the Key Components of a Customer Data Platform
Feature
Article
Customer Experience
9 Principles to Improve Your Customer Data Management
Feature
Article
Customer Experience
Using a CDP for Data-Driven Campaign Management

Digging Deeper Into Customer Data Platforms

Feature
Article
Customer Experience
How AI and Data Analytics Drive Personalization Strategies
Editorial
Article
Customer Experience
The 3 Key Components of a First-Party Data Strategy
Feature
Article
Digital Marketing
Sharing Revolution: Can AI-Powered Zero-Party Data Flip the CX Script?
Editorial
Article
Digital Experience
Understanding the Key Components of a Customer Data Platform
Feature
Article
Customer Experience
9 Principles to Improve Your Customer Data Management
Feature
Article
Customer Experience
Using a CDP for Data-Driven Campaign Management

Digging Deeper Into Customer Data Platforms

Feature
Article
Customer Experience
How AI and Data Analytics Drive Personalization Strategies
Editorial
Article
Customer Experience
The 3 Key Components of a First-Party Data Strategy
Feature
Article
Digital Marketing
Sharing Revolution: Can AI-Powered Zero-Party Data Flip the CX Script?
Editorial
Article
Digital Experience
Understanding the Key Components of a Customer Data Platform
Feature
Article
Customer Experience
9 Principles to Improve Your Customer Data Management
Feature
Article
Customer Experience
Using a CDP for Data-Driven Campaign Management

Latest Articles

Editorial
Article
Customer Experience
The 7 Habits of Highly Effective Customer Experience Leaders
Editorial
Article
Digital Marketing
The Real Constraints Holding B2B Commerce Back
Editorial
Article
Customer Experience
Post-ZIRP, Why Customer Experience Is the Only Growth Metric That Still Holds
Feature
Article
Customer Experience
Wasn't NPS Supposed to Be All But Gone This Year?
Editorial
Article
Customer Experience
Customer Data Whispers, AI Answers: A New Playbook for 2026
News
Article
Customer Experience
Outset Raises $30M Series B for AI-Native CX Platform

Latest Articles

Editorial
Article
Customer Experience
The 7 Habits of Highly Effective Customer Experience Leaders
Editorial
Article
Digital Marketing
The Real Constraints Holding B2B Commerce Back
Editorial
Article
Customer Experience
Post-ZIRP, Why Customer Experience Is the Only Growth Metric That Still Holds
Feature
Article
Customer Experience
Wasn't NPS Supposed to Be All But Gone This Year?
Editorial
Article
Customer Experience
Customer Data Whispers, AI Answers: A New Playbook for 2026
News
Article
Customer Experience
Outset Raises $30M Series B for AI-Native CX Platform

Latest Articles

Editorial
Article
Customer Experience
The 7 Habits of Highly Effective Customer Experience Leaders
Editorial
Article
Digital Marketing
The Real Constraints Holding B2B Commerce Back
Editorial
Article
Customer Experience
Post-ZIRP, Why Customer Experience Is the Only Growth Metric That Still Holds
Feature
Article
Customer Experience
Wasn't NPS Supposed to Be All But Gone This Year?
Editorial
Article
Customer Experience
Customer Data Whispers, AI Answers: A New Playbook for 2026
News
Article
Customer Experience
Outset Raises $30M Series B for AI-Native CX Platform

People Covering Customer Data Platforms