Week in Review: MarTech Convergence + Microsoft's Hackers

Connecting the Pieces
Aligning the pieces of your marketing cloud 

CRM Leaders
Gartner's best in lead management.

Hooked on Office 365
OneDrive may make you believe.

Work 24/7?
You may just want to stop.

EFSS Sprint
Who's catching up to Gartner leaders?

Take That, Microsoft
Score one for hackers.

Learning Opportunities

Webinar

Feb

25

Content Strategy Leaders Live: Scaling for Speed, Complexity and AI in High Tech

A candid roundtable on how high-tech leaders are rethinking content at scale.

Register

Webinar

Feb

26

Why Customer Insights Never Turn Into Action

The gap between insight and action is solvable...once you understand how scattered knowledge can wreak havoc on execution.

Register

Webinar

Feb

26

Do More with Less: Modernizing the Cloud Contact Center for 2026

Learn how to leverage cloud platforms without adding a single hire to personalize every customer interaction.

Register

Webinar

On demand

Cut the Noise: Deploying AI That Actually Moves the Needle

Learn how to turn AI experimentation into concrete revenue operations.

Watch Now

Webinar

On demand

Ditch the Desk Phones: How Modern Teams Drive AI-First Communications

Find out how one team finally pulled the plug on a legacy phone system. And built something smarter.

Watch Now

Webinar

On demand

Empowering Non-Profits: Smarter Crisis Communication and Community Engagement

The cost of miscommunication is measured in more than words. Learn to deliver outreach that's fast, clear and trusted.

Watch Now

Webinar

Feb

25

Content Strategy Leaders Live: Scaling for Speed, Complexity and AI in High Tech

A candid roundtable on how high-tech leaders are rethinking content at scale.

Register

Webinar

Feb

26

Why Customer Insights Never Turn Into Action

The gap between insight and action is solvable...once you understand how scattered knowledge can wreak havoc on execution.

Register

Webinar

Feb

26

Do More with Less: Modernizing the Cloud Contact Center for 2026

Learn how to leverage cloud platforms without adding a single hire to personalize every customer interaction.

Register

View all

2015 Best Practices for Referral Marketing
Acquire new customers by rewarding existing customers

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Top Stories

• Gambling on Responsive CMS Design
• Journey from Web CMS to DX
• The Daunting Task of Protecting Big Data
• Finding Solid Ground in the IoT Era
• SharePoint 2016 Waiting Game

Editor's Picks

• The Road to Easier Marketing Analytics
• Capturing the Web CMS Zeitgeist (Part 3)
• 3 Ways Jet.com Can Compete with Amazon
• Your CMS Is Broken: Here's Where
• The Necessity of MarTech Convergence

Around the Web

• 60 Percent of Digital Marketing Budgets Wasted
• Enterprise Security Spending Lowdown
• Salesforce's Rudnitsky Has Inside Sales Playbook
• Microsoft Ports iOS Apps to Windows
• Wearable Technology Enters The Workplace

Featured Events (all events | post your event)

• Aug. 17 — Adobe Evolve 15
• Aug. 17 — 5th Annual Telecom Customer Experience, Loyalty & Retention Summit
• Aug. 27 — CMSWire Tweet Jam: State of MarTech Convergence #CXMChat
• Aug. 27 — 

  Earley Executive Roundtable on Marketing Technology

• Sept. 3 —  Webinar: Key Steps to Adopt a Global Web Strategy

Featured Research 

• How to Choose the Best CMS for Customer Experience
• The Power Behind Experience Technology
• Referral Marketing Tips for the Mobile Marketplace
• Building A Better Digital Social Workplace
• IDC MarketScape: Digital Commerce Vendor Assessments

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