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• Sep 17

  The Challenges of Scaling Personalization

  Personalization used to be something that was nice to offer your customers. Today, it’s an expectation. In the world of hyper-personalized experiences driven by tech giants like Amazon, Starbucks and Spotify, the personalization bar has been set high. Recent data from Salesforce showed that...Read more

• Sep 14

  Looking at What AI Can Bring to Your Organization's Cybersecurity Strategy

  If, as we have seen in recent months, the rate of digital transformation has gone beyond anything we have seen in the past, it has also opened up many enterprises to attack in ways that have never been possible until now. Continue reading...

• Sep 8

  Digital Transformation 2.0: IT and Business Strategy Alignment

  Automation and governance are critical to solving the complex, inefficient and disconnected processes that block businesses from taking their digital capabilities to the next level. At this point, we’ve moved beyond simple digital transformation. Continue reading...

• Sep 1

  The Privacy Cookie Crumbles for Oracle and Salesforce in EU, Apple to Restrict Ad Tracking, More New...

  When GDPR came into force in 2018 it was inevitable that cookies would become the target of privacy campaigners. Sure enough, on August 14 the first shots in what is likely to be a long battle were fired. What is surprising, though, is where and at what they were shot. Continue reading...

• Aug 26

  When Customers Control Their Data

  The European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) changed the playing field for businesses around the world. Continue reading...