Filter By
Delivery Model
Software License
Market Segment
-
Abhisi Help Desk
by TECHOVARYA SOLUTIONS PVT LTDAbhisi Helpdesk seamlessly integrates with all modern channels used by the customers to communicate- including email, social media, chat and more. Its help desk has been designed with ground up with latest Microsoft technologies for the best user exp... View details
- Primary Use Case
- Saas product Development
- License
- Commercial
- Deployment
- SaaS
-
Acquire
by ACQUIREAcquire is customer service and support software that provides users with a multi-channel customer communication platform which focuses on customer support, sales and onboarding processes. The platform is equipped with a full range of tool sets i... View details
- Primary Use Case
- Live chat software, Live video chat, co-browsing, chatbots, and screen sharing
- License
- Commercial
- Deployment
- SaaS
-
Ameyo
by AMEYOAmeyo is a customer engagement hub that delivers omnichannel experience across multiple touch-points. View details
- Primary Use Case
- Customer Interaction Management
- License
- Commercial
- Deployment
- On-Premise
-
Cayzu Help Desk
by CAYZU INC.Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant noti... View details
- Primary Use Case
- Cloud based helpdesk solution
- License
- Commercial
- Deployment
- SaaS
-
Chat Outsource Support
by CHAT OUTSOURCEChat Outsource is an all-in-all a reliable solution to a client's business chat outsourcing needs. It provides customers with well experienced live chat agents. No matter what business industry it is, its live support agents will handle all customer’... View details
- Primary Use Case
- Outsourcing
- License
- Commercial
- Deployment
- SaaS
-
Cognitive Virtual Agent
by COGNICOR TECHNOLOGIESCIRA (Cognicor Intelligent Response Automation) is a cognitive chatbot creation and maintenance platform (patent pending) based on state-of-the-art artificial intelligence technology. It combines the power of Natural Language Processing (NLP) and Lea... View details
- Primary Use Case
- Artificial Intelligence, Customer Service, Enterprise SaaS, and Customer Experience
- License
- Commercial
- Deployment
- SaaS, On-Premise
-
Comments Box
by FACEBOOK, INC.Comments Box is a social plugin that enables user commenting on your site. Features include moderation tools and distribution. View details
- License
- Other
- Deployment
- On-Premise
-
Conversocial
by CONVERSOCIALConversocial helps contact centers handle high-volume customer service through social media in the most efficient and secure way. It can cut through the noise of social media to automatically identify and prioritize customer service issues, with natu... View details
- Primary Use Case
- enables businesses to manage social media as a large-scale customer service channel
- License
- Commercial
- Deployment
- SaaS
-
Disqus
by DISQUS, INC.Disqus is an online discussion and commenting service for websites and online communities that uses a networked platform. It includes social integration, social networking, user profiles, spam and moderation tools, analytics, email notifications, and... View details
- License
- Commercial
- Deployment
- SaaS, On-Premise
-
Free Call
by FREE CALL, INC.Free Call allows its clients' site visitors to phone or message them for free straight to their mobile or landline. It also features dashboard for tracking call history, call recording for training and team building exercises and phone hyperlink for ... View details
- Primary Use Case
- customer support
- License
- Commercial
- Deployment
- SaaS
-
Free Live Chat by CustomerICare
by CUSTOMERICARECustomerICare.com is a live video chat SaaS app for ecommerce sites and suits the needs of both small business and large enterprise. The solution includes text and audio chats and can embed to a website by copy-pasting a line of code to a website. ... View details
- Primary Use Case
- Live video chat. Customer care.
- License
- Commercial
- Deployment
- SaaS, On-Premise
-
Helprace
by HELPRACE INCHelprace is a complete customer support solution for virtually any company out there. The help desk, knowledge management and customer feedback applications are offered on a stand-alone basis or within one integrated system. Helprace is designed to b... View details
- Primary Use Case
- Customer Support
- License
- Commercial
- Deployment
- SaaS
-
IntenseDebate
by AUTOMATTIC, INC.IntenseDebate is a WordPress, Blogger, Tumblr and blogging platform/CMS plugin designed to facilitate active discussion and debates. View details
- License
- Commercial
- Deployment
- SaaS
-
Kezmo
by ORANGELOOPSKezmo is an enterprise chat and collaboration platform for companies concerned about security in the cloud and a need to manage international teams. It was designed to enable a frictionless passage from agile messaging to structured content. View details
- Primary Use Case
- enterprise collaboration
- License
- Commercial
- Deployment
- SaaS, On-Premise
-
Live2Support Live Chat software
by LIVE2SUPPORT INCLive2Support is an advanced features and affordable live chat software for websites to communicate with customers in real time. View details
- License
- Commercial
- Deployment
- SaaS
-
LiveChat
by LIVECHAT, INC.LiveChat is an online marketing, live support and web analytics application for SMB and large enterprises. It allows companies to talk with visitors in real time on their website. View details
- License
- Commercial
- Deployment
- SaaS
-
Livefyre Comments 3
by LIVEFYRE, INC.Livefyre Comments 3 is a real-time conversation platform. It allows users to interact with publisher content, engage in real-time conversations, and build communities. View details
- License
- Commercial
- Deployment
- SaaS
-
LP Chat
by LIVEPERSON, INC.LP Chat enables businesses to send instant message to prospects and customers across multiple channels and screens including websites, social media, and mobile devices. View details
- License
- Commercial
- Deployment
- SaaS
-
MaritzCX
by MARITZCXMaritzCX believes organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point, live. MaritzCX is the combination of the Allegiance award-winning CX platform and Maritz Research strateg... View details
- Primary Use Case
- customer satisfaction research, customer experience measurement, software, linkage, voice of customer, segmentation, customer-centric operations, retention, and loyalty research
- License
- Commercial
- Deployment
- SaaS, On-Premise
-
Metype
by QUINTYPE TECHNOLOGIESMetype – A complete engagement solution for your website. It keeps your audience hooked by allowing rich media comments and reactions in real time, sharing options across social media channels like facebook, twitter, etc., and moderate spam comments. View details
- Primary Use Case
- audience engagement solution, live feed widgets, commenting tool, real-time conversations, moderate spam comments, 150 language support, auto spam detection, sharing option on social media channels
- License
- Commercial
- Deployment
- SaaS
-
Mollom
by ACQUIAMollom is a start-up and web-service that analyzes quality of content sent to the sites (comments, posts, messages, blogs and other). View details
- License
- Commercial
- Deployment
- SaaS, On-Premise
-
Moxie Live Chat
by MOXIE SOFTWAREMoxie Live Chat is a tool for communication between customer and service/sales agents on the website on desktop or mobile. Key features include text dialogue, co-browsing, productivity tools, and supervisory functions, among others. View details
- Primary Use Case
- Live Chat Software
- License
- Commercial
- Deployment
- SaaS
-
OpenText™ Exstream™
by OPENTEXTOpenText Exstream helps organizations create remarkable customer experiences through the design and delivery of ultra-personalized, consistent, compliant, communications–delivered anytime, anywhere. Designed for omnichannel customer communication man... View details
- Primary Use Case
- customer experiences, customer communication management,
- License
- Commercial
- Deployment
- On-Premise
-
Provide Support Live Chat
by PROVIDE SUPPORT, LLCProvide Support Live Chat is a website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, secure connection, encrypted chats, visitor's geo location, refer... View details
- Primary Use Case
- Live Chat Software
- License
- Commercial
- Deployment
- SaaS
-
Realtidbits Comments
by ECHORealtidbits Comments is a comment and visitor data management system for entertainment mediums. It allows users to share their thoughts and experience on the web. View details
- License
- Commercial
- Deployment
- SaaS
-
RepuGen
by REPUGENRepuGen is an online healthcare reputation management and patient satisfaction software for medical practices and groups, hospitals and individual physicians. The software helps nurturing patient relationships and drive your patients to post genuine ... View details
- Primary Use Case
- Online Reputation Management, Customer Feedback, Feedback monitoring, Online review monitoring, Customer Review Management, Reputation Development, patient sentiment analysis, and patient satisfaction monitoring
- License
- Commercial
- Deployment
- SaaS
-
Subiz - Live Chat Solution
by SUBIZSubiz is a cloud based live chat software that is used with e-commerce sites. It allows users to connect with customers to support them or create their demands for purchasing before they leave the site. Some of the features include accessibility via ... View details
- Primary Use Case
- Live Chat Solution
- License
- Commercial
- Deployment
- SaaS
-
SurveyCrest
by SURVEYCRESTSurveyCrest is a survey that helps small and medium sized businesses gather insight and customer feedback to make informed decisions. Its Web based survey/form creation and publishing tools are intelligent enough to allow capturing and analysis of al... View details
- Primary Use Case
- Customer Satisfaction Survey
- License
- Open Source
- Deployment
- On-Premise
-
Survicate
by SURVICATESurvicate is an all-in-one customer feedback tool designed for Small and Midsize Business. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, one-click email surveys, NPS email surveys and questionnaires. View details
- Primary Use Case
- Customer Feedback
- License
- Commercial
- Deployment
- SaaS
-
Vanilla Forums
by VANILLA FORUMSVanilla Forums is an online community forum platform that drives participation and engagement. Features include: theme control, a reputation system, granular permissions, notifications, mobile optimized themes and single-sign-on. View details
- Primary Use Case
- Community Forum Software.
- License
- Commercial
- Deployment
- SaaS
-
Velaro Live Chat Software
by VELARO, INC.Velaro Live Chat Software is a click-to-chat and click-to-call solutions that allows to communicate with the website visitors in real time. View details
- License
- Commercial
- Deployment
- SaaS