Ameyo is a customer engagement hub that delivers omnichannel experience across multiple touch-points.
Product Details
Tags
Primary Use Cases
Customer Interaction Management
Related News
-
Sep 1
Want to Deliver Better Customer Service? Immerse Yourself in Context
Fighter pilots use situational awareness. Party planners rely on themes (like Under the Sea or the Wild Wild West). Educators use what they call instructional design scenarios. Why? To deliver top performance. When it comes to customer service, we call it context and nothing is more important t...Read more
-
Jul 20
Delivering Quality Customer Experience When Agents Work From Home
When COVID-19 forced offices worldwide to shut down, contact centers had to quickly adapt. Continue reading...
-
Jul 15
Don't Make These Common Self-Service Customer Experience Mistakes
Many companies are turning to self-service to provide a better customer experience at a lower cost. In fact, a report by Customer Contact Week Digital found that 91% of organizations identify web self-service as a relevant investment focus. Continue reading...
