NiCE
NiCE, founded in 1986, a software provider focused on AI-powered solutions for customer service and contact center operations. Its flagship product, CXOne, is a Contact Center as a Service (CCaaS) platform sold both directly and via a partner network to a customer base of large, global organizations.
The company's shares have been listed on the Tel Aviv Stock Exchange since 1991, and NiCE ADRs have been listed in the U.S. on NASDAQ since 1996 under the ticker symbol "NICE".
NiCE provides enterprise software solutions designed to enable smarter decision-making through advanced analytics of structured and unstructured data.
The company offers both cloud and on-premises platforms, allowing organizations to enhance customer service, maintain compliance, combat fraud and protect citizens. Its products support over 25,000 organizations across more than 150 countries, including 85 of the Fortune 100.
Company Info
- HQ Location
- United States
- Year Founded
- 1986
- Employees
- 5000
- Website
- https://www.nice.com/
Products by NiCE
Company Headquarters
Related News
-
Jan 6
What 2025 Revealed About AI Readiness Across Marketing and CX
CMSWire Contributor of the Year Greg Kihlstrom examines where AI ambition is colliding with operational reality in marketing and CX. Continue reading...
-
Jan 5
Why Marketing and CX Need Fewer Dashboards and Better Decisions
CMSWire Contributor of the Year Brian Riback challenges CX and marketing leaders to stop hiding behind metrics and start proving real business impact. Continue reading...
-
Jan 2
The Most Dangerous Force Brands Face: Customer Indifference
CMSWire Contributor of the Year Brittany Hodak explores why apathy is harder to spot than churn—and far more costly. Continue reading...
-
Dec 31
When AI Became Real in Commerce — and Why Experience Still Won
CMSWire Contributor of the Year Justin Racine breaks down what changed in 2025 and why customer experience separates leaders from laggards. Continue reading...
-
Dec 31
AI Entered the Digital Experience Stack in 2025. Reality Followed.
We didn’t just track DX headlines in 2025 — we traveled to get the context behind them. Here’s what stood up to reality. Continue reading...