Nice Systems Ltd
Nice Systems Ltd is a provider of solutions that enable enterprises and security organizations to extract insight from interactions, transactions and surveillance. Its solutions enable companies and public organizations to capture, manage, analyze and impact unstructured interaction, as well as transactional data, enabling such entities to comply with internal and governmental regulations, improve business and operational performance and address security threats while increasing situational awareness.
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Products by Nice Systems Ltd
A little more than half of marketing decisions are influenced by marketing analytics. That means a little less than half of marketing decisions are influenced by something else. Continue reading...
According to a Pega Systems study, 35% of businesses have a C-level sponsor for CX and in 36% of companies, it’s led at the director level or below. Yet C-level sponsorship can be an essential factor in being able to obtain the resources necessary for a successful CX program. Continue reading...
Many brands use key performance indicators (KPIs) to understand if their sales, marketing and advertising campaigns have been effective. There are also many KPIs that can be used to measure the effectiveness of a brand’s customer experience initiative through all of its channels. Continue readi...Read more
We’re living in the age of the consumer. The internet has democratized the relationship between those who pay for a service or buy a product and those who sell it. Continue reading...
Although the work world remains in flux, one truth has held fast throughout the pandemic: innovation is the name of the game. Whether this means integrating new business workflows to enhance core organizational health, or creating a new product that satisfies the changing demands of your custome...Read more