Customer Engagement Analytics platform is a solution that combines interaction and transaction analytics and allows organizations to capture and analyze big data generated by cross-channel customer engagement, and map the entire customer journey.
Product Details
- Product
- Customer Engagement Analytics platform
- Company
- Nice Systems Ltd
- HQ Location
- Israel
- Year Founded
- 1986
- License
- Commercial
- Deployment
- On-Premise
Tags
big data analytics, customer analytics, customer experience
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