Customer Engagement Analytics platform is a solution that combines interaction and transaction analytics and allows organizations to capture and analyze big data generated by cross-channel customer engagement, and map the entire customer journey.
Product Details
- Product
- Customer Engagement Analytics platform
- Company
- NiCE
- HQ Location
- United States
- Year Founded
- 1986
- License
- Commercial
- Deployment
- On-Premise
Tags
Also from NiCE
Related News
-
Dec 4
Cyber Week 2025: The Rise of Agentic Commerce and the Surgical Shopper
The story isn’t declining foot traffic — it’s the rise of informed, AI-empowered buyers who expect certainty and value in every interaction. Continue reading...
-
Dec 4
Gradial Raises $35M Series B to Scale Agentic Marketing Automation
Seattle startup targets enterprise marketing operations with agentic automation technology. Continue reading...
-
Dec 3
Which AI Path Will You Take as a Marketer?
Cyborg, Monitor, Innovator, Artisan — the future isn’t about choosing one lane, but knowing when to shift paths as AI reshapes your craft. Continue reading...