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Featured Products
  • Genesys Cloud CX (CCaaS)

    Genesys Cloud CX (CCaaS)

    by GENESYS

    Genesys Cloud CX is a Contact Center as a Service (CCaaS) platform delivered through a cloud-native architecture. It provides core contact center functionality alongside tools for digital engagement, workforce management, customer journey...

    > View Details...
  • Sitecore Digital Experience Platform

    Sitecore Digital Experience Platform

    by SITECORE

    Sitecore's Digital Experience Platform is a composable, SaaS-enabled solution that allows organizations to select the capabilities they need and scale over time. The platform is designed to integrate content, data and commerce while supporting...

    > View Details...
  • NiCE CXone Mpower

    NiCE CXone Mpower

    by NICE

    CXone Mpower is NICE's cloud-native contact center / call center platform (CCaaS) . The product supports inbound and outbound interactions, multiple communication channels, AI-assisted automation, workforce management and integration with third-party...

    > View Details...
  • Adobe Experience Manager

    Adobe Experience Manager

    by ADOBE

    Adobe Experience Manager (AEM) is the foundation of the Adobe Experience Management solution. AEM is a platform that integrates content management (CMS) and digital asset management (DAM) to help businesses streamline the creation, management, and...

    > View Details...

Products tagged with: customer experience

Premium

  • Liscio

    Liscio

    by LISCIO, INC.

    Liscio is a secure cloud-based web and mobile software solution that simplifies client communication and collaboration. With features including secure messaging, secure file sharing and storage, FirmView, Firm-to-One service, Mobile App, FrontDesk... View details

    Tagged
    Primary Use Case
    Customer Experience, CX, Accounting, Client Communication, Collaboration, Mobile App, File Sharing, File Storage, Secure Messaging, Messaging, Task Mangement, Secure File Sharing and Storage
    License
    Commercial
    Deployment
    SaaS

  • MaritzCX

    MaritzCX

    by MARITZCX

    MaritzCX believes organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point, live. MaritzCX is the combination of the Allegiance award-winning CX platform and Maritz Research... View details

    Tagged
    Primary Use Case
    customer satisfaction research, customer experience measurement, software, linkage, voice of customer, segmentation, customer-centric operations, retention, and loyalty research
    License
    Commercial
    Deployment
    SaaS, On-Premise

  • promoCard

    promoCard

    by AHG

    promoCard allows businesses to create Apple Passbook based “promotional cards” that can be distributed to customers via e-mail, web site or by scanning QR codes on shipped packages. Once customers have promotion cards in the Passbook application,... View details

    Tagged
    Primary Use Case
    distribute mobile promotions
    License
    Commercial
    Deployment
    SaaS, On-Premise

About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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