Products tagged customer experience.
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censhare Omnichannel Content Management Platform
by CENSHARE GMBHcenshare Omnichannel Content Management Platform, the platform that combines all your marketing processes, people and content together into a single, responsive, creative unit. View details
- Primary Use Case
- Omnichannel Content Management, Product Information Management (PIM), Digital Asset Management (DAM)
- License
- Commercial
- Deployment
- SaaS, On-Premise
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Cloud Contact Center Platform
by INCONTACT, INC.Cloud Contact Center Platform is a cloud-based platform for call centers offering T1, VoIP, direct inward dialing, telephone direct marketing, public switched telephone network, and toll-free calling options. View details
- License
- Commercial
- Deployment
- SaaS
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Cognitive Virtual Agent
by COGNICOR TECHNOLOGIESCIRA (Cognicor Intelligent Response Automation) is a cognitive chatbot creation and maintenance platform (patent pending) based on state-of-the-art artificial intelligence technology. It combines the power of Natural Language Processing (NLP) and Lea... View details
- Primary Use Case
- Artificial Intelligence, Customer Service, Enterprise SaaS, and Customer Experience
- License
- Commercial
- Deployment
- SaaS, On-Premise
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Contact Center: Enterprise
by ENGHOUSE SYSTEMS LIMITEDContact Center: Enterprise (formerly Syntellect Customer Interaction Management (CIM)) is a management engine that allows for full control over a universal queue of customer interactions of all types, including telephone and IVR, voice mail, email, w... View details
- License
- Commercial
- Deployment
- SaaS
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Customer Engagement Analytics platform
by NICE SYSTEMS LTDCustomer Engagement Analytics platform is a solution that combines interaction and transaction analytics and allows organizations to capture and analyze big data generated by cross-channel customer engagement, and map the entire customer journey. View details
- License
- Commercial
- Deployment
- On-Premise
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Genesys Contact Center
by GENERIS CORPGenesys Contact Center is a platform that can integrate with multiple PBX/IP telephony environments. It allows to manage the entire life cycle of any customer interaction handled by the customer service organization. View details
- License
- Commercial
- Deployment
- SaaS
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Limelight Orchestrate Content Delivery
by LIMELIGHT NETWORKSLimelight Orchestrate Content Delivery is a cloud-based platform which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels. View details
- License
- Commercial
- Deployment
- SaaS
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Liscio
by LISCIO, INC.Liscio is a secure cloud-based web and mobile software solution that simplifies client communication and collaboration. With features including secure messaging, secure file sharing and storage, FirmView, Firm-to-One service, Mobile App, FrontDesk on... View details
- Primary Use Case
- Customer Experience, CX, Accounting, Client Communication, Collaboration, Mobile App, File Sharing, File Storage, Secure Messaging, Messaging, Task Mangement, Secure File Sharing and Storage
- License
- Commercial
- Deployment
- SaaS
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MaritzCX
by MARITZCXMaritzCX believes organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point, live. MaritzCX is the combination of the Allegiance award-winning CX platform and Maritz Research strateg... View details
- Primary Use Case
- customer satisfaction research, customer experience measurement, software, linkage, voice of customer, segmentation, customer-centric operations, retention, and loyalty research
- License
- Commercial
- Deployment
- SaaS, On-Premise
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OpenText™ Exstream™
by OPENTEXTOpenText Exstream helps organizations create remarkable customer experiences through the design and delivery of ultra-personalized, consistent, compliant, communications–delivered anytime, anywhere. Designed for omnichannel customer communication man... View details
- Primary Use Case
- customer experiences, customer communication management,
- License
- Commercial
- Deployment
- On-Premise
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Oracle ATG Web Commerce
by ORACLEOracle ATG Web Commerce is a cross-channel commerce platform and software application that automates and personalizes the online buying experience. It enables enterprises to provide an online customer experience with merchandising, marketing, content... View details
- License
- Commercial
- Deployment
- On-Premise
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promoCard
by AHGpromoCard allows businesses to create Apple Passbook based “promotional cards” that can be distributed to customers via e-mail, web site or by scanning QR codes on shipped packages. Once customers have promotion cards in the Passbook application, the... View details
- Primary Use Case
- distribute mobile promotions
- License
- Commercial
- Deployment
- SaaS, On-Premise
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Surfly
by SURFLYSurfly is a proven solution that enables companies to boost sales conversions. Co-Browsing has never been safer. Surfly’s unique approach does not require you to download any software or plugins, nor does it require any installation - making it si... View details
- Primary Use Case
- Digital Sales, Customer Support, Customer Experience, Co-Browsing, Customer Engagement, Customer Service, Visual Engagement, Customer Care, Video Chat, Omnichannel, Contact Center, The Human Touch, Retention, API, SaaS, Surfly, InsurTech, Insurance, and Digital
- License
- Commercial
- Deployment
- SaaS, On-Premise
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WimoApp
by WIMOAPPTrack, analyze and automate your local delivery operations with Wimo. View details
- Primary Use Case
- Logistics, Last Mile, Customer Experience, Enterprises, Supply Chain, and Delivery, Logistics, Last Mile, Customer Experience, Enterprises, Supply Chain, Delivery, Fleet Management, Operations and Tracking
- License
- Commercial
- Deployment
- SaaS