MaritzCX believes organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point, live.
MaritzCX is the combination of the Allegiance award-winning CX platform and Maritz Research strategic consulting services. MaritzCX serves many of the world’s top companies in industries from automotive to retail and from healthcare to B2B.
The company helps organizations increase customer retention, conversion and lifetime value by ingraining customer experience intelligence and action systems into the DNA of business operations.
Product Details
Tags
Primary Use Cases
customer satisfaction research, customer experience measurement, software, linkage, voice of customer, segmentation, customer-centric operations, retention, and loyalty research
Related News
-
Feb 3
ChatGPT Launches Subscription Plan, Crisp Acquires Integral Group, More News
OpenAI debuts ChatGPT Plus, Integral Group gets acquired, Yahoo integrates Marin Software, more CX news. Continue reading...
-
Feb 3
Combining Self-Service, Chat and Phone Support: A Winning Strategy for Customer Service
Learn how to create a seamless experience and leave a lasting impression on your customers. Continue reading...
-
Feb 3
Customer Data, Analytics Top Priorities for Customer Service Leaders
Digital channels give organizations an opportunity to personalize the journey of their customers using the insights gained from this mutual data exchange. Continue reading...
