MaritzCX believes organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point, live.
MaritzCX is the combination of the Allegiance award-winning CX platform and Maritz Research strategic consulting services. MaritzCX serves many of the world’s top companies in industries from automotive to retail and from healthcare to B2B.
The company helps organizations increase customer retention, conversion and lifetime value by ingraining customer experience intelligence and action systems into the DNA of business operations.
Product Details
Tags
Primary Use Cases
customer satisfaction research, customer experience measurement, software, linkage, voice of customer, segmentation, customer-centric operations, retention, and loyalty research
Related News
-
Jul 23
Align Customer Journeys and Content Strategy to Get the Most Bang for Your Content Buck
Let’s face it, most content is underutilized, if used at all. Why? Most companies don’t have a go-to-market strategy, let alone a content strategy. Continue reading...
-
Jul 23
The Long-Term Impacts of Ongoing Technical Debt
Technical debt's repercussions can reverberate throughout a business, creating long-term issues. And let's be clear: we're not just talking about code here. Continue reading...
-
Jul 23
Customer Experience M&A Activity Zeroes in on AI
Consolidation is continuing in the CX industry, with acquisitions focusing in one area particularly: AI and machine learning. Continue reading...
