MaritzCX is the combination of the Allegiance award-winning CX platform and Maritz Research strategic consulting services.
MaritzCX serves many of the world’s top companies in industries from automotive to retail and from healthcare to B2B.
The company helps organizations increase customer retention, conversion and lifetime value by ingraining customer experience intelligence and action systems into the DNA of business operations.
- HQ Location
- United States
- Year Founded
If a chatbot is able to provide truly useful information, people are increasingly willing to interact with them.
A customer experience can quickly turn sour without the right support for both employee and customer.
Satisfied customers will drive your business. Your task is to improve your customers’ experience. Here's a look at how to measure it.
New customer support technology can help you automate and enhance your company’s support operations in a way that boosts internal efficiency and saves money.
Don't ignore your customers. Give your customer-facing teams access to intelligent content so they can provide personalized responses to customer problems.