Genesys Contact Center is a platform that can integrate with multiple PBX/IP telephony environments. It allows to manage the entire life cycle of any customer interaction handled by the customer service organization.
Product Details
- Product
- Genesys Contact Center
- Company
- Generis Corp
- HQ Location
- United States
- Year Founded
- 1997
- License
- Commercial
- Deployment
- SaaS
Tags
call centers, customer experience, web experience
Also from Generis Corp
Related News
-
Feb 26
What Is Wrong With a Typical Risk Register?
How can the risk register be improved? Continue reading...
-
Feb 26
Balance the Need for Speed and Security With Low-Code Solution Guardrails
As low-code solutions become easier to adopt, is it realistic for IT teams to protect the company from the downsides of hasty or covert tech decisions? Continue reading...
-
Feb 26
Terminus Raises $90M, Jellyfish Acquires Five Companies & More CX News
This week, leading our customer experience and digital marketing news byte, Terminus raises $90M for its ABM platform, Blueshift Raises $30M and more. Continue reading...
