Genesys Contact Center is a platform that can integrate with multiple PBX/IP telephony environments. It allows to manage the entire life cycle of any customer interaction handled by the customer service organization.
Sandwiches can model just about any conundrum — including the choices inherent to mapping and integrating martech stacks.
The top articles, resources and events from CMSWire from the week of May 14-18, 2018.
Why business leaders need to be better strategic thinkers.