Genesys Contact Center is a platform that can integrate with multiple PBX/IP telephony environments. It allows to manage the entire life cycle of any customer interaction handled by the customer service organization.
Product Details
- Product
- Genesys Contact Center
- Company
- Generis Corp
- HQ Location
- United States
- Year Founded
- 1997
- License
- Commercial
- Deployment
- SaaS
Tags
call centers, customer experience, web experience
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