Genesys Contact Center is a platform that can integrate with multiple PBX/IP telephony environments. It allows to manage the entire life cycle of any customer interaction handled by the customer service organization.
Product Details
- Product
- Genesys Contact Center
- Company
- Generis Corp
- HQ Location
- United States
- Year Founded
- 1997
- License
- Commercial
- Deployment
- SaaS
Tags
call centers, customer experience, web experience
Also from Generis Corp
Related News
-
Oct 22
Deel Raises $425 Million for Remote Hiring
The new funding values the remote hiring company at $5.5 billion, and will fuel expansion of its global payroll and compliance tools. Continue reading...
-
Oct 22
What Marketers Can Expect From Google MUM
Google announced the latest search engine upgrade — MUM — in May. With the first rollouts expected in coming weeks, where should marketers be focusing? Continue reading...
-
Oct 22
Inside Facebook's Strategy to Bring the Privacy War to Apple
An internal Facebook document reveals the "knife fight" the company is determined to have to fend off Apple’s new privacy controls. Continue reading...
